SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)
94 PN: 1725-36034-001_C.doc
Message Description Action
No SW Found A required software component has
not been identified. Check that the handset license type
(number) has a corresponding entry in the
slnk_cfg.cfg file.
Check that the pd11wsd.bin and
pi110001.bin entries exist in under this
license type in the slnk_cfg.cfg file.
Not Installed! A required software component is
missing. Check that all required software files are
on the TFTP server, if over-the-air
downloading is being used. If the error
repeats, contact Polycom Technical
Support.
Press End Call The far end of a call has hung up. Hang up the near end by pressing the END
key.
Select License A protocol has not been selected
from the license option setting. Using the Admin menu, select one license
option to allow the phone to download the
appropriate software.
Server Busy Handset is attempting to download
from a TFTP server that is busy
downloading other devices and
refusing additional downloads.
None, the handset will automatically retry
the download every few seconds.
Storing Config Handset is storing changes to
handset configuration. None. Informational only. The handset may
display this briefly following a configuration
change or software download.
TFTP ERROR(x):yy A failure has occurred during a
TFTP software download. (x) = The
file number which was being
downloaded; yy is an error code
describing the particular failure.
Possible error codes are:
01 = TFTP server did not find the
requested file.
02 = Access violation (reported
from TFTP server).
07 = TFTP server reported "No
such user" error.
16 = No TFTP server address.
81 = File put into memory did not
CRC.
FF = Timeout error. TFTP server
did not respond within a specified
period of time.
Error code 01, 02, 07, or 16 - check the
TFTP server configuration.
Error code 81, the handset will attempt to
download the file again.
For other messages, power off the
handset, then turn it on again to retry the
download. If the error repeats, note it and
contact Polycom Customer Support.
Too Many Errors The handset continues to reset and
cannot be recovered. Fatal error. Return handset to Polycom.
Unknown
xx:yy:zz A phrase is missing from the
language file. Obtain new software per Software
Maintenance.