SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

Message

Description

 

Action

DO NOT POWER

The handset is in a critical section

 

None. Do not remove the Battery Pack or

OFF

of the software update.

 

attempt to power off the phone while this is

 

 

 

displayed. Doing so may render the

 

 

 

handset inoperable.

Duplicate IP

The handset has detected another

 

If using DHCP, check that the DHCP

 

device with its same IP address.

 

server is properly configured to avoid

 

 

 

duplicate addresses.

 

 

 

If using Static IP, check that the handset

 

 

 

was assigned a unique address.

Erase Failed

Download process failed to erase

 

Operation will retry but may eventually

 

the memory in the handset.

 

report the error "int. error: 0F" Power cycle

 

 

 

the handset.

Erasing Memory

Handset has determined that a

 

None. When the progress bar fills the

 

download should occur and is

 

display line the erase operation is

 

erasing the current software from

 

complete.

 

memory.

 

Do not remove the Battery Pack or attempt

 

 

 

 

 

 

to turn the handset off during this

 

 

 

operation.

Files Too Big

Handset software download files

 

Download new software per Software

 

are incorrect or corrupted.

 

Maintenance.

Flash Config Error

Handset internal configuration is

 

Perform "Restore Defaults" operation via

 

corrupt.

 

administrator menus (or re-program with

 

 

 

Configuration Cradle).

Initializing …

The handset is performing power-

 

None. This is informational only.

 

on initialization.

 

 

Internal Err. # #

The handset has detected a fault

 

Record the error code so it can be

 

from which it cannot recover.

 

reported.

 

 

 

Turn the handset off then on again.

 

 

 

If error persists, try registering a different

 

 

 

handset to this telephone port.

 

 

 

If error still persists, contact Polycom

 

 

 

Technical Support and report the error.

Must Upgrade SW!

Handset software is incompatible

 

Download new software from the

 

with hardware.

 

SpectraLink website per Software

 

 

 

Maintenance.

No DHCP Server

Handset is unable to contact the

 

Check that your DHCP server is

 

DHCP server.

 

operational and connected to WLAN or use

 

 

 

Static IP configuration in the handset.

No ESSID

Attempted to run Site Survey

 

Statically configure an ESSID in the Admin

 

application without an ESSID set.

 

menu.

No Func Code

Handset software is incorrect or

 

Reconfigure the handset to gain access to

 

corrupted.

 

the WLAN and download new handset

 

 

 

software.

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PN: 1725-36034-001_C.doc

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Polycom 8002 manual Do not Power, Off