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| Troubleshooting |
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| Message |
| Description |
| Action |
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| No Host IP (Addr) |
| The handset is configured for “static |
| Enter a valid IP address in the |
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| IP” (as opposed to “use DHCP”) |
| configuration settings or change to “use |
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| and no valid host IP address (the |
| DHCP.” |
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| handset’s IP address) has been |
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| entered. |
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| No IP Address | Invalid handset IP address. |
| Check the IP address of the handset and |
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| reconfigure if required, or change to “use |
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| DHCP”. |
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| No Net Access |
| Cannot communicate with LAN |
| Verify the AP connectivity to the LAN. |
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| devices through the WLAN (such |
| Verify that all the WEP settings in the |
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| as PBX). |
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| handset match those in the APs. |
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| No Net Found |
| Handset cannot find any APs |
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| No APs |
| This indicates any of the following: |
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| No radio link. |
| Verify that the AP is turned on. Verify |
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| WMM is enabled on AP. WMM is |
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| mandatory. |
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| No ESSID: |
| Verify the ESSID of the wireless LAN and |
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| supported (or) incorrect ESSID. |
| enter or Auto learn it again if required. |
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| AP does not support appropriate |
| Check the AP configuration. |
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| data rates. |
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| Out of range. |
| Try getting closer to an AP. Check to see |
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| if other handsets are working within the |
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| same range of an AP. If so, check the |
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| ESSID of this handset. |
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| Incorrect Security settings. |
| Verify that all the Security settings in the |
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| handset match those in the APs. |
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| No Net Found |
| x…x = AP MAC address. |
| Check AP and handset network settings |
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| xxxxxxxxxxxx yy |
| yy = AP signal strength. |
| such as ESSID, Security, Reg domain and |
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| Handset cannot find a suitable AP; |
| Tx power. |
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| displays MAC and signal strength |
| Ensure APs are configured correctly. |
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| of “best” |
| Try Site Survey mode to determine a more |
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| specific cause. |
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| Enable WMM in the APs. |
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| No PBX Response |
| The handset has exceeded its |
| Verify that proxy server IP address and |
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| retransmission limit with no ACK |
| port are properly configured. |
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| response from proxy server. |
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| No Reg Domain | Regulatory Domain not set. |
| Configure the Regulatory Domain in the |
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| handset. |
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| No SIP DHCP |
| DHCP is configured but no valid |
| Check DHCP server configuration for |
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| SIP option 43 was found. |
| option 43 and reconfigure if required. |
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| No SVP IP |
| Not SVP related. Deprecated (old) |
| Update handset software to 130.005 or |
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| error message. |
| later. |
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| No SVP Response |
| Not SVP related. No handset |
| Set License Option to 22. See Chapter 2 |
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| License Option set. |
| for detailed information. |
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PN: | 93 |
