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User Guide Polycom CX400 Cordless Phone
Access to Screens and Systems
Symptom | Problem | Corrective Action |
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There is no response from key | The Polycom CX400 cordless | Do one of the following steps: |
presses. | phone is not in active state. | • Press the keys more slowly. |
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| • Make a call to the phone to check for |
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| inbound call display and ringing as |
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| normal. |
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| The Polycom CX400 cordless | Do the following steps: |
| phone is not paired to the cradle. | • Verify that the Polycom CX400 |
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| handset is paired to the cradle. In the |
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| screenshot below, the handset is not |
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| paired to the cradle. |
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| • Refer to Pairing the Polycom CX400 |
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| Handset and Cradle on page |
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Your handset display shows | Your handset may be paired with | Do the following steps: |
another user instead of you. | another user’s cradle. | • Determine which cradle that your |
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| handset is paired to. Ensure that you |
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| have not inadvertently swapped |
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| handsets with another user. Refer to |
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| Pairing the Polycom CX400 Handset |
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| and Cradle on page |
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| • If it is not paired with your cradle, |
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