The PC sound system is not functioning
When connected, a SpeechMike or a Digital Pocket Memo will act as USB sound devices. To configure the sound system of your PC as the default device, click on Settings > Sound and Audio Device Properties to open the Windows sound settings. Select Audio and choose the sound system of your computer as the default selection. Mark the Use only default devices option.
Cannot connect the Digital Pocket Memo to the PC
Be sure the USB drivers were installed correctly. If the installation of the USB driver was not completed or the Unknown device detected process was canceled the first time you connected the Digital Pocket Memo to your PC, proceed as follows:
1Connect the Digital Pocket Memo to your PC.
2Click on Start > Settings > Control Panel > System > Device Manager.
3Look for an unknown USB device in the list.
4Select the Unknown Device and click Remove.
5Click OK and close the Control Panel window.
6Disconnect the Digital Pocket Memo and reconnect it.
7The Add New Hardware Wizard will open automatically. Click Next. Follow the instructions on the screen. When the wizard detects the driver (USB Mass Storage Device), click Next to copy the driver to your computer.
8On the last page of the wizard, click Finish to complete the installation.
Drive letter conflict with the Digital Pocket Memo
When installing the Digital Pocket Memo on a PC with Windows XP, the operating system automatically assigns a drive for the Digital Pocket Memo. This drive appears as a removable disk in Windows Explorer. Sometimes the drive letter assignment for the Digital Pocket Memo conflicts with an existing drive letter mapping; this is why the Digital Pocket Memo cannot be seen in Windows Explorer and SpeechExec displays the status as DPM (disconnected).
Solution: Map all network drives starting with drive letters Z, Y, X (in reverse alphabetical order).
20 | Quick reference guide |