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D. CREATE A SUPPORT REPORT
If you are encountering any problems with you RX900 tech support may ask you to create a Tech Support Report. You can do this from the Status Monitor by clicking the "i" icon and clicking Create Report… A zip file will be create on your desktop.
E. CLEANING THE PRINTER
If any ink has gotten on to the printer casing itself, the case of the printer can be cleaned with an ammonia based window cleaner and a
Over time, ink overspray may gather at the base of the printer. The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads. Eventually, these pads may need to be replaced. Contact tech support to determine if pad replacement is necessary.
52Troubleshooting and Maintenance
