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Primera Technology RX900 user manual D. Create A Support Report, E. Cleaning The Printer, Index

Models: RX900

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D. CREATE A SUPPORT REPORT

If you are encountering any problems with you RX900 tech support may ask you to create a Tech Support Report. You can do this from the Status Monitor by clicking the "i" icon and clicking Create Report… A zip file will be create on your desktop.

E. CLEANING THE PRINTER

If any ink has gotten on to the printer casing itself, the case of the printer can be cleaned with an ammonia based window cleaner and a lint-free cloth.

Over time, ink overspray may gather at the base of the printer. The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads. Eventually, these pads may need to be replaced. Contact tech support to determine if pad replacement is necessary.

52Troubleshooting and Maintenance

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Primera Technology RX900 D. Create A Support Report, E. Cleaning The Printer, Troubleshooting and Maintenance, Index

Contents

2011 All rights reserved Users Manual021711-511287 Interactive Feature in this PDF Document Table of Contents Section 3 Using RFIDSection 6 Troubleshooting and Maintenance Section 7 Technical SpecificationsPage Section 1 Getting Started INDEXTHANK YOU… A. CHOOSING A GOOD LOCATIONB. UNPACKING AND INSPECTION INDEXC. IDENTIFYING THE PARTS Power LEDINDEX Top CoverPower Input Port Sensor Position AdjustmentPower Switch INDEXD. COMPUTER SPECIFICATIONS INDEXAdjustment Slide Bar Actual RFID Reader/Writer PositionA. LABEL AND ROLL SPECIFICATIONS Section 2 Label Stock6 Label Stock INDEXINDEX left margin offsetLabel Stock Roll Specifications 8 Label StockLabel Side Out Roll O.DLabel Stock B. INSTALLING LABEL STOCKINDEX Roll Guide 10 Label StockINDEX TOC INDEX Label StockC. ADJUSTING THE LABEL STOCK TOF TOP OF FORM SENSOR Circular Labels12 Label Stock INDEXINDEX Through-Hole LabelsLabel Stock Through-Hole LabelsD. SET THE STOCK SENSOR MODE Important Note Set the Stock Sensor Mode BEFORE loading label stock14 Label Stock INDEXLabel Stock E SET THE OUTPUT MODEINDEX 16 Label Stock INDEXSection 3 Using RFID A SETUPUsing RFID INDEX18 Using RFID INDEXINDEX B. PRINTING AND ENCODINGUsing RFID INDEX 20 Using RFIDC. OTHER FUNCTIONS INDEX Section 4 Ink Cartridges Status MonitorInk Cartridges INDEX A MONITORING INK LEVELS22 Ink Cartridges B. USING THE COST ESTIMATOR of labelsINDEX Ink CartridgesINDEX C. REPLACING INK CARTRIDGES / LOW INK WARNING24 Ink Cartridges Ink Cartridges INDEX3. Remove the cartridge 26 Ink Cartridges INDEXA. USING NICELABEL Section 5 PrintingCreating a Label Printing28 Printing INDEXPrinting INDEX4. Now, insert a barcode 30 Printing INDEXINDEX Printing32 Printing INDEXPrinting B. CREATING BARCODES IN NICELABELINDEX 34 Printing INDEXPrinting When you change the barcode dimension directly from the screen by moving the drag handle, the changed dimension will also appear in this dialog boxINDEX INDEX C. PRINTING FROM OTHER PROGRAMS36 Printing Printing D. ADJUSTING PRINT ALIGNMENTINDEX 38 Printing INDEXPrinting E. CREATING A FULL BLEED PRINTINDEX INDEX F. PRINTER DRIVER SETTINGS40 Printing To find Driver Settings NOTE on PC SettingsINDEX PrintingPaper Size OrientationPrint Quality 42 PrintingInk Cartridge Media TypeColor Matching INDEXEnable Bi-di Printing Stock Sensor ModeOutput Mode Cartridge MaintenanceSection 6 Troubleshooting and Maintenance A. SOLVING PRINT ALIGNMENT PROBLEMSTroubleshooting and Maintenance INDEXThe image is printing horizontally offset 46 Troubleshooting and MaintenanceINDEX INDEX B. SOLVING PRINT QUALITY PROBLEMSTroubleshooting and Maintenance INDEX 48 Troubleshooting and MaintenanceMaintenance Station INDEX C. COLOR MATCHING AND DESIGN TIPSTroubleshooting and Maintenance 72 DPI Image printed with the LX900 50 Troubleshooting and MaintenanceINDEX INDEX 4. Color Mode. Set the color mode in the source graphic application to CMYK. In most cases this will produce the most accurate color reproduction of the image on screen. However, if CMYK is not producing the desired color matching try changing the source image to RGB and then exporting the image again in one of the universal formats mentioned aboveTroubleshooting and Maintenance E. CLEANING THE PRINTER 52 Troubleshooting and MaintenanceD. CREATE A SUPPORT REPORT INDEXF. CLEANING THE PRINTHEAD Troubleshooting and MaintenanceINDEX Automatic method54 Troubleshooting and Maintenance G. REPLACING THE PRINTHEADPause Load2. Remove all cartridges. Press the release tab at the front of the carriage to release the latch Troubleshooting and MaintenanceINDEX 56 Troubleshooting and Maintenance INDEX4. Locate a new printhead and place it in the carriage 5. Close the latch until you hear a clickH. INTERPRETING THE PRINTER’S INDICATOR LIGHTS Press Pause + Load/Feed to Start and FinishTroubleshooting and Maintenance INDEX58 Troubleshooting and Maintenance I. TECHNICAL SUPPORTINDEX SourceTechnical Specifications Technical SpecificationsSection Media TypesINDEX Section 8 Notices and Warnings60 Notices and Warnings Notices and Warnings INDEXIndex 62 IndexIndex Printed in the United States of America P/N