Chapter 5 Unix Troubleshooting Tips

No Form Feed Or Extra Page Comes Out

Unix text jobs may also have problems outputting the last page of a job especially when the BSD Remote (LPD) print method is used. This means the form feed button has to be pressed on the printer to get this last page out.

To make this process automatic, tell the NIC to handle this task by setting this feature “on” in the appropriate model. The command syntax is:

set model modelname trailer $FF

save

For example, if printing to the destination, d2prn, the associated model is m2. Therefore, the command is:

set model m2 trailer $FF

save

For default destination model mappings of the NIC, please see “NIC Naming Schemes” on page 354.

TCP/IP Access Problem

If you can ping the printer from a workstation, but you cannot Web browse, Telnet, or print to the printer through the NIC, there may be an incorrect entry in the TCP access list. In order for this workstation to use the NIC in this case, one of two things must happen:

•the TCP list must have an entry added to grant access to this workstation, or

•all entries must be deleted from the TCP list to grant all workstations/hosts access to the above TCP services.

To view the current access list, use the printer control panel to access the configuration menu (see the User's Manual for configuration menu information). From the DIAGNOSTICS/Printer Tests menu choose the E-Net Test Page. When the page prints, look under the TCP Access Table section for the TCP access list entries.

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