Technical Support

The most common print method offered with Windows TCP stacks is LPR/LPD, a multi-platform remote printing protocol used on everything from PCs to mainframes. The LPR print setup is very simplistic, involving only two parameters:

1.NIC IP address. The IP address or host name of the print server to which you want to print.

2.NIC destination/queue. A pre-defined name on the print server telling the device to which I/O port to send the jobs. The standard name for the PRN port is d1prn.

NOTE: This destination name is case sensitive and, by default, all names are lowercase.

Windows Troubleshooting Tips

This section provides information on possible solutions to some standard Windows and NIC configuration errors.

Technical Support

If you require technical support, please have the following information available when you call:

1.What level of software are you running?

2.What type of attachment do you have?

3.What is your host operating system?

4.Give a detailed description of the problem.

5.How often, and when, does the problem occur?

6.Give a detailed description of your network and the components attached.

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