Ping is SuccessfulPing is Successful

A successful “ping” usually indicates that the z/OS system can communicate with the printer; however, you might receive a successful “ping” even though the IP address of the TCP/IP- attached printer is a duplicate of another IP address.

If PSF is unable to establish a network connection with the TCP/IP- attached printer or if PSF output for this printer prints elsewhere, follow these steps to determine whether the IP address of the printer is unique:

1.Turn the printer off.

2.Wait at least 5 minutes for TCP/IP to clear the Address Resolution Protocol (ARP) tables. (If your installation specified a longer interval on the ARPAGE configuration statement in the TCP/IP profile, you may need to wait longer. For information about the ARPAGE statement, refer to the TCP/IP z/OS Customization and Administration Guide.)

3.Enter the “ping” command again from the z/OS system.

NOTE: If you receive a successful response to the “ping” command, there is a duplicate IP address. Consult your TCP/IP network administrator.

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