Printronix Network Interface Card Data Is Being Clipped, Spooled Print File Remains In PND Status, Spooled Files Disappear Without Printing, Ping, *YES, WRKOUTQ, WRKOUTQ queuename

Chapter 11 AS/400 Troubleshooting

Spooled Print File Remains In PND Status

Check the output queue with the command:

WRKOUTQ queuename

This typically indicates that PSF/400 is waiting for a response from the printer. This can be verified by displaying the QSPL subsystem, WRKACTJOBSBS (QSPL). If the status of the PDJ job for the printer is SELW, then PSF/400 is waiting for a response from the printer.

Make sure that the printer is in ONLINE mode and that all network connections (for example, routers) between the AS/400 and the printer are active.

Spooled Files Disappear Without Printing

To resolve this problem:

•Check that the correct printer queue name and correct IP address have been used.

•Ping the IP address. If the ping is successful, disconnect the network cable from the printer/print server, and ping the address again. If the ping is still successful, there is another printer with that IP address on the network.

Data Is Being Clipped

To resolve this problem, you may want to set the PSC (Page Size Control) parameter to *YES in the CRTPSFCFG command (V3R2, V3R7, or V4R1).

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