Printing Related

If none of these help your situation, try the whole setup again. Completely delete the setup that is giving you trouble and go through the setup again following each step carefully.

NOTE: After completing a PSERVER set up and before beginning a new set up, be sure to reboot the printer. Wait at least a minute for the Print Server to login and attach to a queue.

Printing RelatedThe Job Goes To The Queue But Nothing Prints

If nothing is printing, first make sure you have a connection to the NIC. Please see “RPRINTER/NPRINTER Setup” on page 197 if you are having connection-related problems. Otherwise, consider these points when trying to solve printing problems in a Novell environment:

•Does the job leave the queue or is it stuck there indefinitely? If it leaves properly, the problem points to the actual printing mechanism on your Novell system (e.g., CAPTURE, NPRINT, etc.), to the print job format, or to the printer itself. Otherwise, review the configuration steps you have already followed.

•Have you confirmed that you can print from the NIC to the printer and ignore the Novell setup altogether? Please see “start foxttsloopb prn” on page -340for a good test.

•Is anything happening on the printer when the print job is sent? Sometimes, the print job may have arrived at the printer but might be waiting for a manual form feed. If so see “Set Commands” on page 322 for information on trailer strings.

•Is the printing mechanism you are using (e.g., CAPTURE, NPRINT, etc.) configured to service the appropriate queue?

•Is the NIC configured as the queue’s “Currently Attached Server”? If not, make sure you have associated the queue and the printer. See “Novell Host Configuration” on page 158.

•Is there a hold on the print job? If you select the job from PCONSOLE’s CURRENT PRINT JOB ENTRIES, change the User Hold or Operator Hold to “no.”

199