Chapter 10 AS/400 ASCII Troubleshooting

ADAPTER, WLAN ADAPTER

3. Verify that the AS/400 TCP/IP is active.

TCP/IP Access Problem

If you can ping the printer from a workstation, but you cannot Web browse, Telnet, or print to the printer through the NIC, there may be an incorrect entry in the TCP access list. So that the workstation can use the NIC in this case, one of two things must happen:

•the TCP list must have an entry added to grant access to this workstation, or

•all entries must be deleted from the TCP list to grant all workstations/hosts access to the above TCP services.

To view the current access list, use the printer control panel to access the menu. See the User's Manual for configuration menu information. From the Operator Print Test menu, choose the Ethernet Test Page. When the page prints, look under the “TCP ACCESS TABLE” section for the TCP access list entries.

To add/delete a TCP access list entry, refer to “TCP Access Lists” on page 347.

NOTE: When the following procedure is used, the TCP access list will be cleared, but all IP addresses will need to be entered again after the procedure is complete.

To reset all Adapter or WLAN Adapter NIC TCP/IP values to the factory defaults when access is impossible:

1.Obtain a printer configuration printout using the control panel. See the User's Manual for configuration menu information.

2.Power off the printer.

3.On the Adapter or Wireless NIC, place SWITCH 1 in the down position.

4.Power on the printer and wait for the ONLINE state.

5.On the Adapter or Wireless NIC, place SWITCH 1 in the up position.

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