Chapter 10 AS/400 ASCII Troubleshooting

Web Browser/HTTP Problem

In some cases you may not be able to browse the printer Web page simply because the NIC HTTP may be turned off.

If you cannot ping the NIC IP address, make sure the IP address, subnet mask, and default gateway are set correctly by checking the ETHERNET PARAMS menu from the control panel. See the User's Manual for configuration menu information.

If you can ping the NIC IP address but cannot access the Web pages, perform the following procedure to verify the NIC HTTP is turned on:

1.Telnet into the NIC and log in as root with no password.

2.At the system prompt, enter the following commands:

config http on save

reset

3.After approximately 5 minutes, point your browser to the NIC IP address. The printer Web pages should now be accessible.

If you still experience difficulty accessing or browsing the printer, contact the Customer Solutions Center for further assistance.

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