Chapter 5 • Troubleshooting

Returns

If the Desktop Projector or any of its accessories are determined to be defective:

1.Contact Proxima Customer Service to request a Return Material Authorization (RMA) number.

2.Send the defective unit, including any accessories, cables, and the remote control, with the RMA number clearly marked on the outside of the shipping box, freight prepaid, to:

U.S.A. and Canada: Proxima Corporation RMA # ___________

9440 Carroll Park Drive San Diego, CA 92121

Europe:

Proxima Corporation RMA # ___________

Horsterweg 24 6191 RX Beek The Netherlands

3.Pack the projector in its original box for safe shipment (include accessories, cables, and the remote control). If you no longer have the original shipping materials, contact Proxima Customer Service for packaging.

User’s Guide • 5–5

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Proxima ASA Multimedia LCD Projectors manual Carroll Park Drive San Diego, CA