APPENDIX A

SUPPORT SERVICES AND WORLDWIDE OFFICES

Psion Teklogix provides a complete range of product support services to its custom- ers worldwide. These services include technical support and product repairs.

A.1 Technical Support

Technical Support for Mobile Computing Products is provided via e-mail through the Psion Teklogix customer and partner extranets. To reach the website, go to www.psionteklogix.com and click on the appropriate Teknet link on the home page. Then click on the Log-inbutton or the Register button, depending on whether you have previously registered for Teknet. Once you have logged in, search for the “Sup- port Request Form”.

A.2 Product Repairs

International

For product repairs, please contact your local Psion Teklogix office (see page A-2).

Canada/U.S.A

Canadian and U.S. customers can receive access to repair services, by calling the toll-free number below, or via our secure website (see Technical Support, above).

Note: Customers calling the toll-free number should have their Psion Teklogix customer number or trouble ticket number available.

Voice:

1 800 387-8898 (press option “2”)

Fax:

1 905 812-6304

Psion Teklogix NETBOOK PRO User Manual A-1

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