Troubleshooting and Tips, 117 | Psion Teklogix none specification

	TROUBLESHOOTING AND TIPS	8

8.1General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

8.1.1Times Aren’t Correct In The Time Program . . . . . . . . .119

8.1.2If You Forget Your Password . . . . . . . . . . . . . . . .119

8.1.3The NETBOOK PRO Doesn’t Turn On/Off . . . . . . . . .120

8.1.4Resetting The NETBOOK PRO . . . . . . . . . . . . . . .120

8.1.5Battery Life Of The NETBOOK PRO . . . . . . . . . . . .121

8.1.5.1Charging Times . . . . . . . . . . . . . . . . . . . .121

8.2ActiveSync Connection Problems Using Windows® 95/98/NT 4.0 . . 121

8.2.1Tips When Installing ActiveSync . . . . . . . . . . . . . .122

8.2.2Basic Troubleshooting For Your NETBOOK PRO . . . . .122

8.2.3Basic Troubleshooting For Your PC . . . . . . . . . . . . .123

8.2.4Device Conflicts . . . . . . . . . . . . . . . . . . . . . . .124

8.2.5Fax/Modem On COM 1/2/3/4 . . . . . . . . . . . . . . . .126

8.3ActiveSync Synchronization Problems . . . . . . . . . . . . . . . . . 128

8.3.1Basic Troubleshooting For Synchronization Problems . . .128

8.3.2Other Things To Try . . . . . . . . . . . . . . . . . . . . .129

Psion Teklogix NETBOOK PRO User Manual

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Psion Teklogix none user manual Troubleshooting and Tips, 117

Contents

Netbook PRO Copyright 2004 by Psion Teklogix Inc., Mississauga, Ontario Service Return-To-Factory WarrantySupport Services DisclaimerPage Table of Contents Keyboard Configuring The UnitContents Iii Files, Folders, and Programs Configuring Communications Using The PC Connection Troubleshooting And Tips Appendix a Support Services And Worldwide Offices SpecificationsAppendices Appendix B Program License Agreements Important Safety Instructions FCC Information for the USA Approvals And Safety Summary TTE Directive 1999/5/EC FCC Information to the User Approvals And Safety Summary Radio Frequency Emissions Emissions Information for Canada LITHIUM-ION Battery Safety Precautions Approvals And Safety Summary Page Introduction Page About This Manual About This Manual Text Conventions Unpacking The Box Item ChecklistText Conventions Main Features Main FeaturesApplications Installed On The Netbook PRO About ActiveSync Caring For The Netbook PROScreen About ActiveSync Operating Temperature Backup BatteryCharging Drop Rating Service Storage TemperatureHumidity Magnetic Fields And Static Electricity Getting Started Page Features Of The Netbook PRO Features Of The Netbook PROIdentifying Product Features Right Side Of Netbook PRO Identifying Product Features Turning On And Off Turning On And Off Passwords Passwords Finding And Using The Stylus Finding And Using The Stylus Main And Backup Batteries Power ManagementFitting The Main Battery Power Management Main And Backup Batteries Charging The Netbook PRO Battery PackChanging Battery Packs Internal Backup Battery Power Properties Power Properties Description Battery Battery Calibration Power Saving Schemes 11 Power Properties Schemes Switch To Dim Power Scheme Switch to Suspend Switch to Stand-By Advanced Tab 15 Power Schemes Switch To Suspend Menu Memory Cards Memory CardsInserting And Removing An MMC Or SD Card Inserting And Removing a Compact Flash Card Inserting And Removing a Compact Flash Card Inserting And Removing a Pcmcia Card Inserting And Removing a Pcmcia Card Connecting USB Accessories Connecting USB Accessories Start Button And Taskbar Start Button And Taskbar Resetting The Netbook PRO Resetting The Netbook PRO Performing a Soft Reset Performing a Soft Reset First Steps Performing a Hard ResetPerforming a Hard Reset Starting Programs Navigating Between Files And FoldersPrograms And Files Entering Information Using Menus Using MenusUsing Dialogues Dialogue Buttons Using Dialogues Copying Information Between Programs Copying Information Between Programs Keyboard Page Features Features Brightness Control Function KeysCapitalized Characters Function Keys International Keyboards International KeyboardsSpecialized Accent Keys Keyboard Diagrams Keyboard Diagrams French Keyboard German Keyboard Italian Keyboard Spanish Keyboard Configuring the Unit Page Things To Do First Entering Owner and Password InformationThings To Do First Setting Up ActiveSync Setting The Time, Date, And Time ZoneSetting The Time, Date, And Time Zone Things To Do Next Setting Up ActiveSync Connecting Via RS-232 Serial Connecting Via Ethernet 802.11b Connecting Via Infrared IrDA Connecting Via Bluetooth Backing Up To a PC Backing Up To a PCBacking Up To a Memory Card Exploring The Control Panel Restoring Files From a Memory-Card BackupExploring The Control Panel Securing Your Information Securing Your Information FILES, FOLDERS, and Programs Page Moving Around IntroductionOpening Files, Folders And Programs Introduction Creating New Folders Closing Programs/FilesHow can I see which programs are open? Closing Programs/Files Changing File Attributes Start Menu DocumentsCreating New Files What names can I use for my files & folders? Managing Folders Managing Folders Flash Folder Flash Folder Total Recall Using Total RecallTotal Recall Profile Information AutoRestore Profile SettingsProfile Information Add Files Add FilesProfile Location Add Files View Selections Completing Backup/RestoreView Selections Memory-Card Folders Memory-Card Folders Checking System Memory Use What Happens When System Memory Is Full?Additional Memory And Programs Checking System Memory Use Storage Manager Storage ManagerFormatting a Memory Card Creating Partitions Creating Partitions Partition Management Partition Management Partition Management Partition Management Page Using the PC Connection Page Using ActiveSync Tips On Using ActiveSync Help Where Can I Find More Help?Getting Help Getting Help Working With Your Files Copying a File Using Drag And DropLooking At Files On Your Netbook PRO Working With Your Files Copying a File Using Copy And Paste Copying a File Using Copy And Paste Performing Regular Backups Performing Your First BackupOpening Netbook PRO Files From Your PC Opening Netbook PRO Files From Your PC Synchronizing Your Netbook PRO What Is Synchronization?Synchronizing Your Netbook PRO Creating The Partnership Synchronizing Your Netbook PRO Using An Existing Partnership Using An Existing Partnership On-Schedule Outlook Sync On-Schedule Outlook SyncPage Configuring Communications Page 802.11b Radio Configuration 802.11b Radio Configuration Bluetooth Radio Configuration Bluetooth Radio Configuration Netbook PRO Bluetooth Settings Netbook PRO Bluetooth Settings Scan Devices Menu Services Set PIN Servers Menu 101 Property Menu Netbook PRO Bluetooth Settings Using The Internet On The Netbook PRO Internet And E-Mail SettingsUsing E-mail On The Netbook PRO Connecting By Telephone Line To a Remote Mailbox Personal Dial-up Account Types Of E-mail AccountRemote e.g. Office E-mail Account Web-based E-mail Account 105 If You Don’t Have An Internet/E-mail AccountGlossary Of Terms Setting Up Your Netbook PRO Setting Up Your Netbook PROHow To Use Internet Explorer/Inbox 107 Information ChecklistGetting Help What Information Do I Need? Write It Here 2.4 IPv6 Support 109 Connecting To An ISP Or RAS Connecting To An ISP Or RASConnecting An External Modem Setting Up Dialing Connecting The Internal ModemSpecifications Connecting The Modem Go to Start/Settings/Control Panel/Dialing Configuring The Modem 113 Enter a name for the new connection Setting Up The E-mail Program 115 Email Account Management tabPage 117 Troubleshooting and TipsPage General Tips If You Forget Your PasswordTimes Aren’t Correct In The Time Program General Tips Netbook PRO Doesn’t Turn On/Off Resetting The Netbook PRONetbook PRO Doesn’t Turn On/Off Battery Life Of The Netbook PRO Battery Life Of The Netbook PROCharging Times 121 Tips When Installing ActiveSync Tips When Installing ActiveSyncBasic Troubleshooting For Your Netbook PRO 123 Basic Troubleshooting For Your PCBasic Troubleshooting For Your PC Device Conflicts Device Conflicts 125 Fax/Modem On COM 1/2/3/4 5 Fax/Modem On COM 1/2/3/4 127 ActiveSync Synchronization Problems ActiveSync Synchronization Problems 129 Other Things To TryOther Things To Try Page 131 SpecificationsPage 133 Environmental CharacteristicsHardware Specifications Standard Display Power RequirementsStandard Processor And Memory Miscellaneous Accessories AccessoriesStandard Operating System 135Page Appendix a Worldwide Offices Worldwide WEB Page Appendix B Page Program License Agreement Microsoft End User License Agreement Eula Chapter Chapter Index 102 Index Fn key 42 folders Power Properties Switch to Dim Ieee 802.1X authentication 95 radio configuration