Psion Teklogix none user manual Basic Troubleshooting For Your PC, 123

Chapter 8: Troubleshooting And Tips

Basic Troubleshooting For Your PC

2.Check that the PC Connection setting in the Control Panel is enabled and set to the correct serial port. Note that a partnership must already exist for the Infrared port to use ActiveSync correctly.

3.Perform a soft reset on the NETBOOK PRO.

8.2.3 Basic Troubleshooting For Your PC

1.Close down any other open applications in Windows.

2.If you have a laptop:

•Make sure you have no PC Cards (PCMCIA cards) plugged in.

•Most laptops have power-saving features that disable the COM ports. Turn these power saving options OFF.

•If your PC has an Infrared port, make sure it is disabled and your serial/COM ports are enabled. Psion Teklogix can support you with any of these issues. Check the laptop’s manual or contact the manufacturers support department to get these issues rectified.

3.The ActiveSync Connection server icon is in the bottom right-hand corner of your PC Screen. When you are not connected, it is a grey circle. When you have made a successful connection, it becomes a green circle.

•Right-click the ActiveSync icon and choose Connection Settings from the context menu.

Psion Teklogix NETBOOK PRO User Manual 123