Psion Teklogix none user manual Netbook PRO Doesn’t Turn On/Off, Resetting The Netbook PRO

Chapter 8: Troubleshooting And Tips

The NETBOOK PRO Doesn’t Turn On/Off

8.1.3 The NETBOOK PRO Doesn’t Turn On/Off

If the NETBOOK PRO doesn’t seem to turn on:

•Remove any peripheral cards and connections to check whether they are the cause of the problem.

•Recharge the main battery. If you continue to use the NETBOOK PRO when the main battery is low, it will eventually not have enough power and the NETBOOK PRO will switch off. You will not be able to switch it on again until you reconnect the AC power to recharge the battery, or replace the main battery with a charged one.

•If after charging the main battery, the computer won’t turn on, perform a soft reset (see “Performing A Soft Reset” on page 33). If this doesn’t correct the problem, perform a hard reset (see “Performing A Hard Reset” on page 34).

•If none of the above solutions corrects the problem, contact your local Psion Teklogix office (see Appendix A: “Support Services And Worldwide Offices”).

If the NETBOOK PRO doesn't seem to turn off:

•Check the automatic switch off time using the Power icon from the Control Panel. See “Power Management” on page 16.

8.1.4 Resetting The NETBOOK PRO

If you find that you cannot exit a program normally, right-click or alt-tap on the taskbar and select Task Manager from the context menu. Select the task that appears to be unresponsive and click on the End Task button. Press <Alt >+<Tab> or <Ctrl>+< Alt>+< Delete> briefly to bring up the task manager. This is useful when a misbehaving program is monopolizing system resources and slowing the system.

Note: If you hold Ctrl Alt Delete for more than 3 seconds, the NETBOOK PRO will soft reset.

If this doesn’t work, or if your computer appears to have “locked up”, try a soft reset (see “Performing A Soft Reset” on page 33). This should restart your NETBOOK PRO while preserving most of your information. Try a reset if the keys on the unit do not respond, or if the NETBOOK PRO appears to switch on, the batteries are good, but the screen is otherwise blank.

120Psion Teklogix NETBOOK PRO User Manual