Q-Logic 3000, 3100 manual Troubleshooting Guidelines

11 Troubleshooting Guidelines

Unable to Boot the Host System with the QLogic Adapter Installed

If the system does not boot after installing the QLogic adapter:

1.Remove the QLogic adapter and power up the system. Does the system boot without the QLogic adapter? If so, power down the system, insert the QLogic adapter into a different PCIe slot, and power up the system.

2.Ensure that the system BIOS configuration is up-to-date during the system boot up process.

3.Ensure that the recommended minimum memory is installed on the host system.

4.Note any error messages that appear during the operating system (OS) boot sequence.

5.Check for system error messages.

Windows event viewer

% dmesg (display system messages on Linux)

Unable to Send/Receive Network Traffic Using the QLogic Adapter

If network traffic cannot be sent/received with the QLogic adapter:

1.Ensure that the network cable is plugged in properly.

2.Ensure that the SFP+ module is installed correctly (see “QLE3142 Installation” on page 4-4).

3.Ensure that the client machine is configured correctly and able to communicate with other machines.

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