Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

 

f. High limit switch is defective or has reached its

Allow the unit to cool. If the burner remains lit after

 

maximum temperature.

the fireplace warms up, the switch is good.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Horizontal vent improperly pitched.

the horizontal vent cap should slope down only

 

 

enough to prevent any water from entering the unit.

 

 

The maximum downward slope is 1/4 inch.

 

 

 

 

d. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

e. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

f. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

36

Quadra-Fire • QV36DC-A • 2161-900 Rev. C • 6/09

Page 32 Page 34
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Quadra-Fire QV36DC-A owner manual Troubleshooting, Symptom Possible Cause Corrective Action
Page 32 Page 34

QV36DC-A specifications

The Quadra-Fire QV36DC-A is a remarkable addition to the world of home heating, exemplifying innovation and efficiency in gas-burning fireplace inserts. Designed for those who seek both aesthetics and functionality in their living spaces, this model offers an impressive blend of features and technologies that enhance not only warmth but also the overall ambiance of any room.

One of the standout characteristics of the QV36DC-A is its direct vent design. This technology allows for a safe and efficient venting system that draws outside air for combustion, ensuring that indoor air quality is maintained. This feature eliminates the need for a traditional chimney, making it an ideal choice for modern homes or those with limited space. The direct vent capability also contributes to a higher efficiency rating, making it more cost-effective and environmentally friendly.

Another key feature of this model is its large viewing area, which is framed by a sleek and stylish surround. The expansive glass front provides a stunning visual display of the flames, creating a warm and inviting atmosphere. The QV36DC-A also comes with a range of decorative options, including various finish choices and customizable log sets, allowing homeowners to tailor the look of their fireplace to suit their personal style.

The QV36DC-A is equipped with advanced heating technologies, including a powerful heating capacity of up to 30,000 BTUs. This ensures that it can effectively heat larger spaces while maintaining a comfortable environment. The unit features adjustable fan speeds and a variable flame control system, allowing users to manipulate the level of heat and ambiance according to their preferences.

Additionally, the Quadra-Fire QV36DC-A is designed for ease of use and maintenance. The included remote control makes it convenient to adjust settings from a distance, while the self-cleaning glass door reduces the frequency of maintenance chores. The durable construction and high-quality materials ensure longevity, making it a wise investment for homeowners.

With its blend of functionality, efficiency, and beauty, the Quadra-Fire QV36DC-A stands as a premier choice for anyone looking to enhance their living space with the warmth and comfort of a gas fireplace insert. Its thoughtful design and advanced features make it not just a source of heat, but a centerpiece that elevates the overall ambiance of any home.
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