Quadra-Fire VOYAGEUR-MBK 4Troubleshooting Guide, VOYAGEUR Wood Insert, Start Fire Problems

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VOYAGEUR Wood Insert

4Troubleshooting Guide

With proper installation, operation, and maintenance your woodstove will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist you or a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken.

Start Fire Problems	Possible Cause	Solution
Can not get fi re started
Excessive smoke or spillage	Not enough kindling/paper or no	Use dry kindling, more paper. Arrange kindling &
Burns too slowly	kindling/paper	wood for air movement.
Not enough heat output
		Check for restricted termination cap
		Check for blockage of outside air kit (if installed).
		Check for fl ue blockage.
		Pre-warm fl ue before starting fi re (refer to Building
	Not enough air for fi re to ignite	a Fire Section).
		Check for adequate vent height (refer to Chimney
		Height Section).
		Open window below the appliance towards the
		wind.
	Wood condition is too wet, too	Use dry, seasoned wood (refer to Seasoned Wood
	large	Section).
	Bed of coals not established	Start with paper & kindling to establish bed of
	before adding wood	coals (refer to Building a Fire Section).
	Flue blockage such as birds’	Have chimney inspected for creosote and cleaned
	nests or leaves in termination	by a certifi ed chimney sweep.
	cap
	Down draft or negative pressure	Do not use exhaust fans during start-up (refer to
	Competition with exhaust	Negative Pressure Section).
	devices
		Open window below the appliance towards the
		wind.
Fire burns too fast		Mix in hardwood.
	Extremely dry or soft wood	Mix in less seasoned wood after fi re is established
		(refer to Wood Fuel Section).
		Check for correct vent height; too much vertical
		height creates overdrafting.
	Overdrafting
		Check location of vent termination (refer to
		Chimney Termination Requirement Section).

November 22, 2011 7063-173D Page 21