OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1. (Australia: AG601, New Zealand: NZS 5261 )
WARNING: If you do not follow these instructions exactly a fire or explosion may result causing property damage, personal injury or loss of life. I mproper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner ’s information manual provided with this appliance. F or assistance or additional information consult a qualified installer, service agency or gas supplier
A)This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly
B)BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the fl oor
WHAT TO DO IF YOU SMELL GAS
-Do not try to light any appliance.
-Do not touch any electric switch, do not use any phone in your building.
-Immediately call your gas supplier from a neighbours phone. Follow the gas supplier’s instructions.
-If you cannot reach your gas supplier, call the fi re department.
C)Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualifi ed service technician. Force or attempted repair may result in a fi re or explosion.
D) Do not use this appliance if any part has been under water Immediately call a qualifi ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water
E)This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air
CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high surface temperatures keep children, clothing and furniture, gasoline and other liquids having flammable vapors away Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
LIGHTING INSTRUCTIONS
STOP! Read the safety information above on this label.
FOR UNITS NOT EQUIPPED WITH ELECTRIC SPARK BOXES:
1) Push in gas control knob slightly and turn clockwise | to “OFF”. Knobcannot be turned from |
“PILOT” to “OFF” unless knob is pushed in slightly. Do not force. | |
PILOT BURNER | OFF |
VEILLEUSE
THERMOPILE
Gas Inlet 
ELEMENT
THERMO-
ELECTRIQU E
2)Wait five (5) minutes to clear out any gas. If you then smell gas STOP! Follow step “B” in the Safety Information above on this label. If you don’t smell gas, go to the next step.
3)Tu rn knob on gas control counterclockwise 
to“PILOT”.
4)Push in control knob all the way and hold in. Continually push and release the black button on spark igniter until pilot lights. Continue to hold the control knob in for about 1/2 minute after the pilot is lit. Release knob and it will pop back up. Pilot should remain lit. If it goes out, repeat steps 1) to 4).
If knob does not pop up when released, stop and immediately call your service technician or gas supplier If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call your service technician or gas supplier
5) Tu rn gas control knob | to “ON”. |
6)Use rocker switch to operate main burner
FOR ALL PROPANE UNITS AND UNITS EQUIPPED WITH ELECTRIC SPARK BOXES:
1)Push in gas control knob slightly and turn to PILOT position.
2)Push in control knob all the way and hold in until the pilot lights up. Continue to hold the control knob in for about 20 seconds after the pilot is lit. Release knob.
3) Push in gas control knob slightly and turn to "ON" position.
Gas Inlet 
4) Turn ON the fl ame switch.
TO TURN OFF GAS APPLIANCE
1) T urn off the flame switch.
2) Push in the gas control knob slightly and turn clockwise 
to “OFF”. Do not force.
3)T urn off all electric power to the appliance if service is to be performed.
Yo u may shut off the pilot during prolonged non use periods to conserve fuel.
DO NOT REMOVE THIS INSTRUCTION PLATE 918-473
NORMAL OPERATING
SOUNDS OF GAS
APPLIANCES
It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples.All are normal operating sounds and should not be considered as defects in your appliance.
Burner Tray:
The burner tray is positioned directly under the burner tube(s) and logs and is made of a different gauge material from the rest of the fi rebox and body. Therefore, the varying thicknesses of steel will expand and contract at slightly different rates which can cause "ticking" and "cracking" sounds. You should also be aware that as there are temperature changes within the unit these sounds will likely
Pilot Flame:
While the pilot fl ame is on it can make a very slight "whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a dull clicking sound may be audible, this is normal operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will expand and contract at different rates resulting in some "cracking" and "ticking" sounds will be heard throughout the cycling process.
MAINTENANCE
INSTRUCTIONS
1)Always turn off the gas valve before cleaning. For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year. When cleaning the logs, use a soft clean paint brush as the logs are fragile and easily damaged.
2)Clean appliance and door with a damp cloth (never when unit is hot). Never use an abrasive cleaner. The glass should be cleaned with a gas fi replace glass cleaner.
The glass should be cleaned when it starts looking cloudy.
3)The heater is fi nished in a heat resistant paint and should only be refi nished with heat resistant paint. UltraGlow® uses StoveBright Paint - Metallic Black #6309.
UltraGlow® G36D Zero Clearance Direct Vent Gas Fireplace | 35 |
