4. Troubleshooting

If Your Machine Does Not Operate As You Want

When a Message Is Displayed

The following chart contains explanations of common messages. If other messages are displayed, then follow the instructions as displayed.

Note

❒For messages not listed here, see “Troubleshooting” General Settings Guide.

Message

Causes

Solutions

 

 

 

 

 

Cannot detect

An irregular original is

Place custom size originals on the

original size.

placed. See p.11 “Sizes dif-

exposure glass. See p.14 “Placing

 

 

ficult to detect”.

Originals on the Exposure Glass”.

 

 

 

 

 

 

 

 

 

Enter the horizontal and vertical

 

 

 

 

size of the custom size original. See

 

 

 

 

p.14 “Placing Originals on the Expo-

 

 

 

 

sure Glass”.

 

 

 

 

 

 

 

 

 

Select paper manually, not with the

 

 

 

 

Auto Paper Select function.

 

 

 

 

 

 

 

 

 

Do not use the Auto Reduce / En-

 

 

 

 

large function.

 

 

 

 

 

 

Original is not placed.

Place originals.

 

 

 

Check original

There is no copy paper in

Place the original in the same orien-

orientation.

the same orientation as the

tation as the copy paper.

 

 

originals.

 

 

 

 

Check paper size.

An irregular paper size is

Press the {Start} key and copying

 

 

set.

will start on the selected paper.

 

 

 

Rotate Sort is not

A paper size for which Ro-

Select a proper paper size. See p.126

available with

tate Sort is not available is

“Sort, Rotate Sort, Stack”.

this image size.

selected.

 

 

 

 

It is over sta-

The number of sheets per

Check the stapler capacity. See p.127

pling capacity.

set is over the staple capac-

“Staple”.

 

 

ity.

 

 

 

 

Cannot staple pa-

The Staple function cannot

Select a paper size that can be used

per of this size.

be used with the paper size

with the Staple function. See p.127

 

 

selected.

“Staple”.

 

 

 

Duplex is not

A paper size not available

Select a proper paper size. See p.129

available with

when using the Duplex

“Duplex”.

this paper size.

function has been selected.

 

 

 

 

 

 

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