WIRING DIAGRAM-LADDER
TROUBLE SHOOTING
SYMPTOM | CAUSE | SOLUTION | |
| No power present | Ensure power cord is plugged in and turned on | |
| No gas present | Ensure gas supply is turned on | |
Burner will not light | power cut | ||
| Air in gas pipe | Purge air (installer) | |
| Ignition failure | Repeat lighting procedure. | |
Smell of gas | Leaking gas | Turn gas off at meter and call installer | |
Fan not working | Heater still warming up | The fan is programmed to start after the heater has | |
| been operating for 4 minutes. | ||
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| ||
Fan does not stop | Heater cooling down | The fan is programmed to continue running for 4 | |
minutes after the burners have been extinguished | |||
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| ||
Small soot deposit | Normal operation | No action required | |
Soot deposit forming on | Inadequate flue system | Call service department/agent | |
glass or logs | Log misalignment | ||
Incorrect gas pressure |
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| ||
Condensation on glass | Normal operation | Allow fire to warm up | |
Streaky lines on glass | Normal operation | Remove and clean glass | |
Digital error message on | Electronic fault detected | Refer Error Messages page 23 | |
control panel |
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NOTE:
If you have any other faults or problems, please refer to your Installer or local qualified service agency
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