Troubleshooting and error code

TROUBLESHOOTING

If you have any of the problems listed below try the solutions given.

Problem

Solution

 

 

The display and/

• Make sure the plug is properly connected to a

or the oven is not

grounded outlet.

working.

• If the wall outlet is controlled by a wall switch,

 

make sure the wall switch is turned on.

 

• Remove the plug from the outlet, wait ten

 

seconds, then plug it in again.

 

• Reset the circuit breaker or replace any blown

 

fuse.

 

• Plug a different appliance into the outlet. If the

 

other appliance doesn’t work, call a qualified

 

electrician to repair the wall outlet.

 

• Plug the oven into a different outlet.

 

 

The oven’s display

• Make sure the door is closed securely.

works, but the

• Check if any packaging material or anything else

power won’t come

is stuck in the door seal.

on.

• Check if the door is damaged.

 

• Press Cancel twice and enter all cooking

 

instructions.

 

 

The power goes off

• It may occur a power outage. If there was a

before the set time

power outage, the time indicator will display:

has elapsed.

88:88.

 

• Reset the clock and any cooking instructions

 

• Reset the circuit breaker or replace any blown

 

fuse.

 

 

The food is cooking

• Make sure the oven is on its own 12 A amp

too slowly.

circuit line. Operating another appliance on

 

the same circuit can cause a voltage drop. If

 

necessary, move the oven to its own circuit.

 

 

Problem

Solution

 

 

Has sparks or

Remove any metallic utensils, cookware, or

arcing.

metal ties. If using foil, use only narrow strips

 

and allow at least one inch between the foil and

 

interior oven walls.

 

 

The turntable

• Clean the turntable, roller ring and oven floor.

makes noise or

• Make sure the turntable and roller ring are

becomes stuck.

positioned correctly.

 

• Make sure you have not put too much food on

 

the turntable.

 

• If the food is too large or too heavy, the turntable

 

may operate improperly.

 

 

Causes TV or radio

• This is similar to interference caused by other

interference.

small appliances, such as hair dryers. Move your

 

microwave (or appliance) away from appliances,

 

such as your TV or radio.

 

 

Operating noise is

• The MWO makes noise during operation. This is

too loud.

normal.

 

• If you hear an abnormal sound continuously,

 

please contact the Samsung Call Center.

 

 

This is normal.

Condensation inside the oven

 

• Air flow around the door and outer casing.

 

• Light reflection around the door and outer

 

casing.

 

• Steam escaping from around the door or

 

vents.

The oven does not

Is the door completely closed?

start when you press

 

the

 

button.

 

 

 

 

 

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ENGLISH

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2015-06-30 ￿￿ 5:34:58