Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

Audio quality is poor

Ensure that you are not blocking the phone's internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

When dialling from contacts, the call is not connected

Ensure that the correct number is stored in the contact list.

Re-enter and save the number, if necessary.

Ensure that you have not set call barring for the contact's phone number.

The phone beeps and the battery icon flashes

Your battery is low. Recharge or replace the battery to continue using the phone.

Troubleshooting 79

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Samsung GT-B7722QKAECT, GT-B7722QKAAFR, GT-B7722QKATMC Others cannot hear you speaking on a call, Audio quality is poor