Outgoing calls are not connected
•Ensure that you have pressed the Dial key.
•Ensure that you have accessed the right cellular network.
•Ensure that you have not set call barring for the phone number you are dialling.
Incoming calls are not connected
•Ensure that your device is turned on.
•Ensure that you have accessed the right cellular network.
•Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•Ensure that you are not covering the
•Ensure that the microphone is close to your mouth.
•If using a headset, ensure that it is properly connected.
Audio quality is poor
•Ensure that you are not blocking the device's internal antenna.
•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.
When dialling from contacts, the call is not connected
•Ensure that the correct number is stored in the contact list.
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•Ensure that you have not set call barring for the contact's phone number.
The device beeps and the battery icon flashes
Your battery is low. Recharge or replace the battery to continue using the device.
The battery does not charge properly or the device turns off
If the battery will no longer charge completely, dispose of the old battery properly and replace it with a new battery (refer to your local ordinances for proper disposal instructions).
Your device is hot to the touch
When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device's lifespan or performance.
Error messages appear when launching the camera
Your Samsung mobile device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:
•Charge the battery.
•Free some memory by transferring files to a PC or deleting files from your device.
•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.
82Troubleshooting
