Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Problem

Possible Solution

 

 

Poor picture.

Check all wire connections.

 

 

No picture or sound.

Try another channel. Press the SOURCE button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

 

Check that the Mute feature is Off.

 

 

Poor sound quality.

Try another channel.

 

Adjust the volume.

Your remote control does not operate the TV.

Press the “MODE” button to put your remote control in the “TV” mode.

Check the battery charge of the remote control.

The TV won’t turn on.

Check if the power plug is connected.

There is no screen image.

Check to see that both the TV and the source are plugged in and turned on.

The image is too light or too dark.

Adjust the Brightness or Contrast settings.

The image is too large or

Adjust the Size settings.

too small.

 

 

 

Digital broadcasting screen

Please check the digital signal strength and input

problem.

antenna.

 

 

Screen is black and power indicator light blinks steadily.

On your computer check; Power, Signal Cable. The TV is using its power management system. Move the computer’s mouse or press any key on the keyboard.

On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

The TV is using its power management system.

Press the Source button on the panel or remote control. Turn the TV off and on.

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Samsung HP-R4272 manual Troubleshooting, Problem Possible Solution