FAQ
Case 5
Are other USB cables connected to the PC?
The camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera.
Case 6 |
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When I open the Device Manager (by clicking Start | (Settings) | |
Control Panel (Performance and Maintenance) | System | |
(Hardware) Device Manager), there are Unknown Devices or Other Devices entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.
Case 7
In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk.
Stop the security programs and connect the camera to the computer. Refer to the security program instructions about how to temporarily disable the program.
Case 8
The camera is connected to the USB port located on the front of the computer.
When the camera is connected to the USB port located on the front of the computer, the computer may not recognise the camera. Connect the camera to the USB port located on the back of the computer.
When you can not playback the recorded movie clip on your computer.
※When you can not playback the recorded movie clip on your computer, it is mostly caused by the video codec installed on the computer.
[How to playback the H.264(MPEG4.AVC) movie clips]
•Using the QuickTime Player 7.5
Install the “QuickTime Player 7.5” provided in the CD.
(The QuickTime Player 7.5 supports the H.264(MPEG4.AVC) compression for videos.)
→Plays back using the “QuickTime Player 7.5”.
•How to use with installing United Codec
We recommend that install the latest United Codec. (Recommendable Codec :
→Plays back using the “video player.”
(When installed
※“QuickTime Player 7.5”,
※Although the computer is guaranteed as operated, the playback might be intermittent depending on an user’s computer.
