Before contacting a service centre
The flash does not fire.
•Flash off mode has been selected.
•The camera mode can’t use the flash. Refer to the FLASH instruction.
Incorrect date and time is displayed
•The date and time have been set incorrectly or the camera has adopted the default settings.
Reset the date and time correctly.
A card error has occurred while the memory card is in the camera.
•Incorrect memory card format.
The images don’t play back.
•Incorrect file name. (Violation of DCF format) Do not change the image file name.
Colour of image is different to the original scene.
•White balance or effect setting is incorrect. Select appropriate White balance and effect.
Images are too bright.
• Exposure is excessive.
Reset exposure compensation.
Image distortion appears in the picture.
•The camera you have purchased uses a wide angle lens and this may cause image distortion. This is a special feature of the product.
No image on external monitor.
•The external monitor has not been connected properly with the camera. Check the connection cables.
•There are incorrect files in the memory card.
Insert a memory card that has correct files.
When using the PC’s explorer, the [Removable Disk] file does not show.
•Cable connection is incorrect. Check the connection.
•The camera is off.
Turn the camera on.
•The operating system is not Windows 2000, XP, Vista / Mac OS 10.3. Alternatively the PC does not support USB.
Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports USB.
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