▶Installing the Sound Driver after a Windows XP Reinstallation
If you install the sound driver after reinstalling Windows XP, the Add Hardware Wizard (Modem Device) window may appear during the sound driver installation.
This happens because the High Definition Audio— KB888111 Hotfix, which has been installed on your system, has changed the settings to search for both sound and modem devices. If you install the modem device, this message will not appear. If necessary, install the modem device together.
The number of the High Definition
Modem Related
QI cannot hear the modem sound.
A1 Check that the telephone line is properly connected to the modem.
A2 Check that the modem driver is installed properly.
Click Start > Control Panel > Performance and Maintenance > System.
Select Hardware tab > Device Manager > Modems in the System Properties window, and check if there is a yellow exclamation mark on the installed modem icon. If there is, delete the modem device driver and reinstall the driver, because the yellow exclamation mark represents a not properly installed driver.
If there is no yellow exclamation mark, double- click the installed modem, and click Diagnostics tab > Query Modem in the Modem Properties window to diagnose the modem.
No message in either of Command and Response in the Diagnostics tab means that the modem is not operating properly.
Diagnose the modem again after restarting the system or reinstalling the driver.
(You have to exit all programs using modem in the advance of diagnostics of the modem).
