Check the AP settings.

A1 Check if the surroundings are appropriate for a wireless LAN. A wireless LAN connection may be limited by the surrounding environment and distance. Obstacles such as walls and door mats affect the quality of the wireless LAN signal. You have to install an AP in a high, open position far away from any other radio signal sources. If the AP is excessively far away, or is installed at the end of a building and you are attempting to use the wireless LAN from the other end, you may not be able to use the wireless communication normally because the signal is blocked by obstacles between you and the AP (such as a wall).

A2 Check if the AP operates properly. If the AP is not operating properly, turn it off and on again and try again.

A3 Check if the AP firmware is the latest version. (For more information on the AP firmware, ask the AP manufacturer or your product provider.)

A4 Check if the AP is properly connected to the network. Connect the LAN cable from the AP to a computer and check if the network is connected properly.

A5 Check the Network Key (Encryption Key) settings again. If the automatic password converting function (passphrase function) is enabled and the wireless connection is normal but you cannot send data over the connection, please enter the Network Key (Encryption Key) manually.

A6 Check the AP settings as follows.

If there are multiple APs running at the same time, check the channel setting of each AP. If the interval between the channels of the APs is narrow, you may experience electromagnetic interference. Set the channel numbers of the APs so that the internals between the channels are maximized. (for example, Ch1, Ch5, Ch9, Ch13) computer.

It is recommended unselecting the Hide option of the AP. SSID (Service Set ID) is a name used to distinguish a wireless LAN from other wireless LANs.

It is recommended using Long Preamble. Preamble is a signal for data transmission synchronization. Although some APs support Short Preamble, there might be a compatibility problem.

Because “Fixed” channel selection is more stable then ‘Auto’ channel selection, “Fixed” channel selection is recommended. It is recommended not using the “Block Any” and “Any Connection Block” functions. Although these functions block connections at the client side when the network name is Any or Blank, it may cause a compatibility problem.

For more information on the AP settings, see the owner’s manual supplied with the AP.

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Samsung NP-Q45AV02/SEB, NP-Q45AVB1/SEK manual 160, Check the AP settings