Samsung NQ50H7235AS/EE Smoke and bad smell when initial operating, Food is not cooked at all

Smoke and bad smell when initial operating.

•It’s a temporary condition by new component heating. Smoke and smell will disappear completely after 10 minutes operation.

To remove smell more quickly, please operate microwave oven with putting lemon formation or lemon juice in the cabinet.

The power goes off before the set time has elapsed.

•It may occur a power outage. If there was a power outage, the time indicator will display: 88:88.

•Reset the clock and any cooking instructions.

•Reset the circuit breaker or replace any blown fuse.

•Make sure the oven is placed properly in accordance with installation guide.

The food is either overcooked or undercooked.

•Make sure the cooking length is set appropriately by considering the type of food.

•Make sure the power level is set appropriately.

The food is not cooked at all.

•Make sure the door is closed securely.

•Check if timer is set correctly and/or start button is pressed.

•Reset the circuit breaker or replace any blown fuse.

Sparking and cracking occur inside the oven (arcing).

•Remove any metallic utensils, cookware, or metal ties.

•If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.

Operating noise is too loud.

•The oven makes noise during operation. This is normal.

If you hear an abnormal sound continuously, please contact the Samsung Call Center.

The oven causes interference with radios or televisions.

•Slight interference may be observed on televisions or radios when the oven is operating. This is normal. To solve this problem, install the oven away from televisions, radios and aerials.

•If interference is detected by the oven’s microprocessor, the display may be reset. To solve this problem, disconnect the power plug and reconnect it.

Reset the time.

The light bulb is not working.

•The Light bulb should not be replaced in person for safety reasons.

Please contact nearest authorised Samsung customer care, to arrange for a qualified engineer to replace the bulb.

06 TROUBLESHOOTING

English - 41

NQ50H7235AS_EE_DG68-00523C-00_EN.indb 41 2014-03-07 �� 2:43:10