Troubleshooting
Troubleshooting
Problem | Cause | Action |
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The power turns off | The oven has been cooking | After cooking for an |
during operation. | for an extended period of | extended period of time, let |
| time. | the oven cool. |
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| The cooling fan is not | Listen for the sound of the |
| working. | cooling fan. |
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| Trying to operate the oven | Put food in the oven. |
| without food inside. |
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| There is not sufficient | There are intake/exhaust |
| ventilation space for the | outlets on the front and rear |
| oven. | of the oven for ventilation. |
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| Keep the gaps specified |
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| in the product installation |
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| guide. |
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| Several power plugs are | Designate only one socket to |
| being used in the same | be used for the oven. |
| socket. |
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There is no power | Power is not supplied. | Make sure power is supplied. |
to the oven. |
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There is a popping | Cooking sealed food or | Do not use sealed containers |
sound during | using a container with a | as they may burst during |
operation, and the | lid may causes popping | cooking due to expansion of |
oven doesn't work. | sounds. | the contents. |
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The oven exterior | There is not sufficient | There are intake/exhaust |
is too hot during | ventilation space for the | outlets on the front and rear |
operation. | oven. | of the oven for ventilation. |
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| Keep the gaps specified |
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| in the product installation |
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| guide. |
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| Objects are on top of the | Remove all objects on the |
| oven. | top of the oven. |
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30 English
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Problem | Cause | Action |
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The door cannot be | Food residue is stuck | Clean the oven and then |
opened properly. | between the door and | open the door. |
| oven interior. |
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The oven does not | The oven may not work, | Put one cup of water in a |
heat. | too much food is being | |
| cooked, or improper | and run the microwave |
| cookware is being used. | for |
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| whether the water is heated. |
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| Reduce the amount of food |
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| and start the function again. |
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| Use a cooking container with |
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| a flat bottom. |
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Heating is weak or | The oven may not work, | Put one cup of water in a |
slow. | too much food is being | |
| cooked, or improper | and run the microwave |
| cookware is being used. | for |
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| whether the water is heated. |
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| Reduce the amount of food |
|
| and start the function again. |
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| Use a cooking container with |
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| a flat bottom. |
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The warm function | The oven may not work, | Put one cup of water in a |
does not work. | too much food is being | |
| cooked, or improper | and run the microwave |
| cookware is being used. | for |
|
| whether the water is heated. |
|
| Reduce the amount of food |
|
| and start the function again. |
|
| Use a cooking container with |
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| a flat bottom. |
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