Troubleshooting
6.4.3 Fuser gear melts due to overheating causing Paper Jam.
• Description | Constant Jam where paper is entering Fuser unit. | |
Fuser rollers do not turn |
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| Check and Cause | Solution |
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1. Check the Heat Lamp, thermostat and thermistor | 1. Use EDC Mode to test the fuser. | |
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| Replace Fuser unit |
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| Replace SMPS or Main PBA as appropriate. |
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6.4.4 Paper Empty
• Description | Paper Empty is displayed in the LCD panel even when paper is loaded in the cassette. | |
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| Check and Cause | Solution |
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1. Deformed paper sensor actuator or faulty sensor. | 1. Replace the defective actuator or sensor. | |
2. SMPS PBA or Main PBA is defective | 2. Replace the SMPS PBA or MAIN PBA as | |
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| appropriate. |
3. Faulty cables or connectors.
Samsung Electronics
Service Manual
