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Samsung SGH-I710ZSABOG, SGH-I710ZSAXEF, SGH-I710ZSATIM, SGH-I710ZSAITV manual Devices

Models: SGH-I710ZSABOG SGH-I710ZSAXEF SGH-I710ZSATIM SGH-I710ZSAITV

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Page 144

Troubleshooting

	Problem	Description & Solution

	I cannot find my	Be sure that both have
	friend’s	activated Bluetooth.
	Bluetooth-	Be sure that the distance
	enabled device	between the two devices is
		not over 10 metres or that
		there are no walls or other
		obstructions between the
		devices.
		Be sure that the other
		device is in the
		discoverable mode.
		Be sure that both devices
		are compatible.

	I cannot discover	Be sure that the Bluetooth
	the remote	functionality on the phone
	Bluetooth stereo	is turned on.
	headset	Be sure that the remote
		Bluetooth stereo headset
		is in the discoverable
		mode.
		Be sure that the remote
		Bluetooth device has the
		capability to act as a
		stereo headset.

142

Problem	Description & Solution

I cannot connect	Ensure that the correct
to the remote	passkey was entered on
Bluetooth stereo	the phone during the
headset	connection with the
	headset. Most Bluetooth
	headsets have a fixed
	passkey that would be
	mentioned in their user’s
	guide. You would need to
	enter the passkey when
	establishing a connection
	with the headset.

I cannot listen to	Ensure that you are
music on the	connected to the Bluetooth
remote Bluetooth	stereo headset.
stereo headset	Ensure that the song that
	you are playing is one of
	the supported formats.
	Check the battery levels
	on the Bluetooth stereo
	headset.
	Ensure that the phone and
	headset are within range
	of each other. The
	maximum distance
	between the two should
	not be more than 10
	metres.

Image 144

Samsung SGH-I710ZSABOG, SGH-I710ZSAXEF, SGH-I710ZSATIM, SGH-I710ZSAITV manual Devices

Contents

World Wide Web English EU /2007. Rev Pocket PC Phone SGH-i710 Series Contents Message, Internet, and Messenger Troubleshooting Important safety precautions Accessories and batteries Qualified serviceSensible use Emergency call Getting started What’s in the box?Quick Reference Guide Extra stylus pen PC data cable Getting to know your PhoneRear view Front view Keys of your phone Key Description Using a stylus pen Use the stylus pen to Installing the SIM card Inserting the SIM cardRemoving the SIM card To remove the SIM card, slide the card out of the holder Installing the battery Installing the batteryRemoving the battery Remove the battery cover Switching the phone on or off Using the travel adapterPlug the adapter into a standard AC power outlet Charging your phone Conserving battery power Low battery warningYou can conserve power by the following methods To turn off the phone, press and hold Adjusting the power settings Adjusting the backlight settingsTap Select the backlight settings Using the Today screen BasicsStatus bar Icon Description Available. When an Edge Installed in your phone, thisConnection settings Connection is active Accessing information from the Today screen Customising the Today screen Changing the background imageCustomising the Today screen information Changing the clock type Setting up photo contacts Creating your own Today screen Operator settings Regional settingsTime and date settings Select a service provider you want Tap Apply Owner information Identification tab, enter the user’s information Error reporting setting Phone lock settingSelect Enable error reporting or Disable error reporting Automatic phone lock setting Sound and notification settings Manual phone lock setting Application button settings Screen realignmentTap Align Screen to begin the realignment process Using the Application Launcher Accessing itemsAdding your favourite items Adding your favourite items Using an optional memory card Searching for items Guidelines for using a memory card Make sure that the phone is not Sleep modeInserting a memory card Removing the memory card Adding programs using ActiveSync Adding and removing programs Adding programs directly from the Internet Double-click the *.exe file on the computer Adding programs to the Start menu Tap the check box for the program you want to add Resetting your phone Performing a soft resetRemoving programs Performing a hard reset To perform a soft resetManaging memory Managing certificates Managing personal certificatesManaging root certificates Using online help Entering text using the input panel Tips for using the input panelEntering information You have several options for entering new information Typing with the onscreen keyboard Writing with Letter Recognizer Tap Letter Recognizer to see a writing area Writing with Block Recognizer Tap Block Recognizer to see a writing areaWrite a character between the hatch marks labelled abc Writing with Transcriber Tap TranscriberTap Writing on the screen Editing textTap To Writing on the screen Tap Menu and then Tools → RecognizeTips for getting good recognition Write neatly Drawing on the screen Editing writingCreating a drawing Editing a drawing Recording a message Recording a messageReviewing a recording Synchronising information For example Installing ActiveSync Customising connection settingsConnecting your phone to a computer Settings Connecting with the PC data cable Connecting via BluetoothTap Menu → Connect via Bluetooth From the Start menu, tap Programs → ActiveSync Customising synchronisation settings Changing PC settingsSynchronising information Setting server synchronisation Configuring an Exchange Server connection→ Configure Server Changing the synchronisation schedule → Schedule Call functions Entering your PINChecking you are connected Using the Dialling screen Turning the phone functions off or onCustomising the Dialling screen Using the keypad vibration feature To enable the vibration featureMaking a call Vibration tab, select an event option in the Option field Advanced calling features Making a call from ContactsMaking a call from Speed Dial Making a call from Call History Making an international call Making an emergency callTap Talk or press Enter the emergency number 112, then tap Talk or press Adjusting the ringer volume Using the speakerphone featureAnswering or rejecting a call Options during a call Setting up conference calling Making a second callAnswering a second call Making a note Opening Contacts In-call optionsTap Note Call Call-related features Accessing your voicemailPaste pastes the copied numbers to the Dialling screen Why transfer numbers? Adding and transferring contact informationYour phone’s memory Transferring Contacts Setting up the Speed Dial list Managing your Call History Phone settings Viewing call timersTimers Customising your phone functions Alert tone settings Security settingsEnabling PIN Changing the PIN Network settings Enabling caller IDFinding a network Setting preferred networks Call barringSelecting a network Activating or deactivating call barring Changing the barring password Call forwardingTo activate call forwarding Retrieving settings may take a few minutes Busy When you are on the phone, all calls are forwarded TapCall waiting To activate call waiting Voicemails and Text messages Viewing the cost of calls Setting the maximum cost Band selectionTap Set max. cost Changing the currency unit per call Fixed Dialling Numbers FDN mode Select Enable SIM lock or Disable SIM lock and tap SetTap the Enable fixed dialling check box SIM lock Tab Enable or Disable in the Receive field PIN2 changeCell Broadcast CB messages More tab, tap Change Line → Get settings Select a line and tap Set Tap Yes to reset your phoneChange line Message, Internet, and Messenger MessagingWorking with e-mail messages Synchronising e-mail messages Connecting directly to an e-mail server Creating an e-mail accountSelect Other POP3/IMAP and tap Next Creating and sending an e-mail message Tap Menu → Tools → Options... → Accounts tab Viewing e-mail messages Working with SMS or MMS messages Send/Receive sends or receives e-mail messagesViewing e-mail attachments Creating and sending an SMS message Creating and sending an MMS messageOn the SMS/MMS screen, tap New → MMS Cancel Message cancels sending the message Viewing SMS or MMS messagesInsert allows you to add a media file Configuring MMS settings Viewing a messagePriority You can select the priority level of your messages Data Connections Check your network connection settings Message Size You can select the maximum message size Internet Explorer Inserting signatures into messagesTap Signatures Tap the Use signature with this account check box Browsing the Internet Navigating the Internet ExplorerExplorer Using the Favourites list Adding a web page to the Favourites listOpening a link through Favourites list Managing Favourites categories Pocket MSN Changing Explorer optionsTo edit the categories → Tools → Options Using MSN Messenger SigningTap Sign See who is online Send and receive e-mail messages Working with contacts Chatting with contacts Using the Hotmail service Accessing the MSN Mobile Homepage→ Logout Customising MSN messenger settings Composing and sending an e-mail Changing Pocket MSN setting options Organiser ContactsCreating a contact Creating a contact in Contacts Enter contact information When you have finished, tap Viewing and editing a contactCreating a contact on the SIM card Creating a contact from the Dialling screen Making a call from the contact list Sending a message to a contactSending a contact Tap Call Work, Call Home, or Call Mobile Calendar Deleting a contactCreating an appointment Tap Delete Contact Viewing and editing an appointment Appointment Creating meeting requests Deleting an appointmentSelect Delete Appointment from the pop-up menu Beaming an appointment Creating a noteViewing and editing a note Deleting a note Tasks Creating a taskTo open Tasks From the Start menu, tap Programs → Tasks To add a note, tap the Notes tab and make a note Alarms Setting a wake-up alarmViewing and editing a task Completing or deleting a task Setting an alarm Stopping an alarmSelect a melody for the alarm in the Tone field Multimedia CameraTaking photos To open Camera Setting camera options You can customise the camera settingsViewing photos Effect Allows you to apply a special effect Setting camcorder options You can customise the camcorder settingsRecording a video Changing default camera settings Camera tab You can customise the settings for Camera modePlaying videos Audio selects whether or not you record a video with audio Auto Focus allows you to set the phone to use a focus mode Windows Media PlayerPreparing media files Copying media files using ActiveSync About DRM, licences, and protected files Using libraries Click Start SyncSelected files are converted and copied to the phone Properties displays information about the selected file Tap Menu and select Update Library Playing music or video filesPlaying media files from a library Setting up a playlist Playing media files on a networkURL Creating a playlist Changing Windows Media Player settings Editing the playlist→ Options You can use the following options Contents Manager Mini player Viewing pictures as a slide show Viewing a slide show Customising slide show settings Playing a sound or video clipViewing a document Sending a file Copying or moving a file Deleting a file Extra programs GamesPlaying Bubble Breaker Playing solitaire Using the calculator JavaCalculator Downloading new games Smart Converter BCRTo open BCR From the Start menu, tap Programs → BCR Before taking a name card photo Customising BCR settings Taking a name card photoConverting name card photos from the file directory Tap Save, or Menu → Save all to save the contact cards File name prefix Sets the default prefix of file names Download AgentExcel Mobile Creating a workbook Using Excel Mobile workbooks Tips for working in Excel MobileInput panel Text is automatically aligned to the left Tap to save the workbook Word Mobile Creating a Word documentEnter information Tap to save the document PowerPoint Mobile Using a Word documentChanging options Save to Selects a location for storing documents Viewing a slide show Zooming in or out in a slideChanging slide show options Changing the slide show orientation Terminal Services Client Connecting to a terminal serverTerminal Servic Tap Connect Disconnecting without ending a session Disconnecting and ending a sessionNavigating within terminal services client Tap Disconnect Using SIM contacts File ExplorerTask Manager SIM Manager Using Service Dialling Number services Viewing your own numberCreating a SIM contact Tap New Enter contact information and tap OK GPS SIM Application ToolkitFrom the Start menu, tap Programs → SimToolkit Beaming with Bluetooth Activating Bluetooth modeGetting connected Searching for and pairing with a Bluetooth device Setting up a Bluetooth COM portSetting a default Bluetooth printer Tap Finish Using device options Receiving data with BluetoothOn the Bluetooth screen, tap the BPP tab When prompted to receive an incoming data, tap Yes Using Internet Sharing Sending data with Bluetooth Connecting to the Internet or your network Connecting to my ISPMy ISP, tap Add a new modem connection Connecting to work Ending a connectionTo disconnect, do one of the following Setting up a network card Enter the IP address, Subnet mask, and Default gatewayTap the Name Servers tab Enter the DNS addresses and the Wins addresses Tap Troubleshooting General problems Tap Settings → Call problems Problem Description & Solution Power and charging problems Mouth We recommend that you Program problems Smudged Devices Your warranty details Call History Regulatory notices SAR certification informationHighest SAR value for this model phone was 0.515 W/Kg European union notice Important safety information General precautions Safety precautions for power supply unit Care and maintenance Microsoft End User License Agreement Ratification of ANY Previous Consent Description of Other Rights and Limitations Single EULA. The package for Software 153 154 Upgrades and Recovery Media 156 No Liability for Certain Damages 158