Troubleshooting
Displays
Symptom
Explanation/Solution
Unknown indicator appears on the screen.
• A warning indicator or message appears on the screen. ¬pages 87~89
An afterimage remains on the LCD screen.
• This occurs if you disconnect the power adaptor or remove the battery before turning the power off.
The image on the LCD screen looks dark.
• Ambient light is too bright. Adjust the brightness and angle of the LCD.
Storage media
Symptom
Explanation/Solution
Memory card functions are not operable. | • | Insert a memory card into your camcorder properly. ¬page 30 |
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• If you use a memory card formatted on a computer, format it again directly on your camcorder. ¬page 76 |
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| • You cannot delete the images protected by another device. Release the protection of the image on the |
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Image cannot be deleted. |
| device. ¬page 69 |
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| • Release the lock on the |
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You cannot format the memory card. | • | Release the lock on the |
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• The memory card is not supported on your camcorder or the card has some problems. |
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| • The file may be corrupted. |
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The data file name is not indicated correctly. | • | The file format is not supported by your camcorder. |
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| • Only the file name appears if the directory structure does not comply with the international standard. |
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Your computer does not recognise an SDXC | • | SDXC memory cards use the exFAT file system. To use SDXC memory cards on a Windows XP |
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memory card. |
| computer, download and update the exFAT file system driver from the Microsoft website. |
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Your TV or computer cannot display photos and | • | SDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the |
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videos that are stored on an SDXC memory card. |
| exFAT file system before connecting the product to the device. | 91 | |
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