TROUBLESHOOTING

Check the following guide for the possible cause of a problem before contacting service.

Symptom

 

Cause

 

Solution

 

 

 

 

 

The unit does not work im-

-

It takes time for power to be supplied after the o

-

No solution. This unit needs time to start operating

mediately o button is

 

button has been pressed.

 

because of its structure.

pressed.

 

 

 

 

 

 

 

 

 

No power.

-

The main lead is disconnected.

-

Plug the main lead into the wall outlet securely.

No picture.

 

 

 

 

-

The TV is not set to receive DVD Recorder signal

-

Select the appropriate video input on the TV so that

 

 

 

output.

 

the picture from the DVD Recorder appears on the

 

 

 

 

TV screen.

 

 

 

 

 

 

-

The video cable is not connected securely.

-

Connect the video cable securely.

 

 

 

 

 

 

-

The TV is turned off.

-

Turn on the TV.

 

 

 

 

 

No sound.

-

The equipment connected with the audio cable is not

-

Select the correct input mode on the audio receiver

 

 

set to receive DVD Recorder signal output.

 

so you can listen to the sound from the DVD Re-

 

 

 

 

corder.

 

 

 

 

 

 

-

The audio cables are not connected securely.

-

Connect the audio cable securely.

 

 

 

 

 

 

-

The power of the equipment connected with the audio

-

Turn on the equipment connected with the audio

 

 

cable is turned off.

 

cable.

 

 

 

 

 

 

-

The audio connecting cord is damaged.

-

Replace it with a new one.

 

 

 

 

 

“Disc Error” message ap-

-

The disc which is not supported is inserted.

-

Replace a disc.

pears.

 

 

 

 

 

 

 

 

 

Playback picture is poor.

-

The disc is dirty.

-

Clean the disc.

 

 

 

 

 

DVD Recorder does not start

-

No disc is inserted.

-

Insert a disc. (Check that the disc indicator on the

playback.

 

 

 

front panel display is lit.)

 

 

 

 

 

 

-

An unplayable disc is inserted.

-

Insert a playable disc. (Check the disc type, colour

 

 

 

 

system, and regional code.)

 

 

 

 

 

 

-

The disc is placed upside down.

-

Place the disc with the playback side down.

 

 

 

 

 

 

-

The disc is not placed within the guide.

-

Place the disc on the disc tray correctly inside the

 

 

 

 

guide.

 

 

 

 

 

 

-

The disc is dirty.

-

Clean the disc.

 

 

 

 

 

 

-

The Parental Level Control is set.

-

Cancel the Parental Level Control function or change

 

 

 

 

the level.

 

 

 

 

 

Picture from external input is

-

The video signal from the external component is copy-

-

You cannot connect via th DVD Recorder. Connect

distorted

 

protected.

 

the component directly to your TV.

 

 

 

 

 

Some channels are skipped

-

The skipped channels were deleted with the CH.Add/Del

-

Use the CH. Add/Del feature to restore channels.

when using CH (+/-)

 

feature.

 

See “Arranging and Deleting Channels" on page

 

 

 

 

16.

 

 

 

 

 

Picture or sound of broadcasting

-

Antenna or cables are loose.

-

Tighten connections or replace cable.

channel is weak or missing.

 

 

 

 

-

Wrong Tuning Band is selected in the DVD Recorder

-

Try all “Auto-Setting the Channel” options; see page

 

 

 

Setup menu.

 

15 for details.

 

 

 

 

 

Camcorder image not shown.

-

Camcorder is off.

-

Turn camcorder on and operate properly.

 

 

 

 

 

Camcorder image via A/V input

-

DVD Recorder’s source is not set to AV3, AV3-S or DV

-

Use INPUT to select AV input channel AV3, AV3-S

or DV IN to DVD Recorder is not

 

IN.

 

or DV IN.

shown on TV screen.

 

 

 

 

 

 

 

 

 

Can’t play disc recorded on

-

Some players will not play even a finalized disc recorded

-

No solution

this DVD Recorder on another

 

in Video mode.

 

 

DVD player.

 

 

 

 

-

Discs recorded with copy-once material cannot be played

-

No solution

 

 

 

on other players.

 

 

 

 

 

 

 

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Sanyo DVR-HT120 instruction manual Troubleshooting, Symptom Cause Solution