Sharp AL-1035-WH, AL-1035-WH A 36

TROUBLESHOOTING

Problem	Cause and solution	Page No.
	The document glass or the inside of the document cover	47
	is dirty.	47
	→ Clean them regularly.

Copies are smudged or dirty.	The original is smudged or dirty.	–
Copies are smudged or dirty.	→ Use a clean original.	–
	→ Use a clean original.

	Paper contains excessive moisture.	–
	→ Replace with dry copy paper.	–
	→ Replace with dry copy paper.

	Please refer to "CARTRIDGE CLEANING MODE".	47

A copy job stops before it is	The feed tray is out of paper.	9
finished.	→ Load paper.	9
finished.	→ Load paper.
	Please refer to "INDICATOR DISPLAY OF THE MACHINE
Any one of the alarm indicators	STATUS AND SOLUTION" to check the meaning of the	42
( , , ) is lit or blinking.	alarm indicator and error message, and take appropriate	42
( , , ) is lit or blinking.	alarm indicator and error message, and take appropriate
	actions.
	The same power socket is used by the lighting fixture and
Lighting fixture flickers.	the machine.	–
Lighting fixture flickers.	→ Connect the machine to a power socket which is not used by	–

	other electric appliances.

Contents

OPERATION GUIDE CONTENTS OPERATION IN COPY, PRINT AND SCAN MODE SOFTWARE INSTALLATION SAVING FREQUENTLY USED PRINT INTRODUCTION BEFORE USING THE MACHINE PART NAMES AND FUNCTIONS BEFORE USING THE MACHINE 12Support bar 13Toner cartridge 14Drum cartridge 1 Alarm indicator 2 Density key ( )/Indicator 3 Mode select key () 4 LED indicator 5 Copy Count key () POWER ON AND OFF LOADING PAPER Page Expand the feed tray Place the paper completely on the feed tray 2 Adjust the paper guide to the proper position according to the paper size 3 Load the paper onto the feed tray OPERATION IN COPY, PRINT AND SCAN MODE SOFTWARE INSTALLATION 2 Insert the "Software CD-ROM" CD-ROMinto your CD-ROMdrive 4 Double click "Setup" icon ( ) 6 Read the welcome message, and then click the "next" button 7 Select the installation position, and then click the "next" button 8 When the "finish" screen appears, click the "finish" button Caution The software installation is completed at this time USB cable COPY FUNCTIONS NORMAL COPYING Copying books or originals with folds or creases COPY FUNCTIONS 1 If the original type is PHOTO, press the [PHOTO MODE] key Exposurevalueguidelines REDUCTION/ENLARGEMENT CONVENIENT COPY FUNCTIONS 2 Press the [MODE SELECT] key and select [ID MODE] to light up its indicator 3 Press the [COPY START] key () 4 Open the cover and turn the ID card over on the document glass 5 Press the [COPY START] key () again PRINTER FUNCTIONS BASIC PRINTING PRINTER FUNCTIONS 1 Click the "start" button, and then click "Printers and Faxes 3 Select "Properties" in the "File" menu 4 Click the "Printing Preferences" button in the "General" tab 2 Click the "SHARP AL-XXXX"printer driver icon PRINTER DRIVER SETUP SCREEN SETTING ADVANCED PRINTER FUNCTIONS 1 Click the "Paper" tab in the printer driver setup screen 2 Select the original size (A4) of the printed image in "Paper Size 3 Check the "Fit To Paper" button 4 Select the actual size of paper (A5) to be used for printing ABCD 2 Check the "User Define Scale" box 3 Select the zoom ratio 1 Click the "Advanced" tab in the printer driver setup screen 2 Press the button to adjust the printing exposure 1 Click the "Watermarks" tab in the printer driver setup screen 2 Check the "Text" button 2 Check the "Image" button SAVING FREQUENTLY USED PRINT SETTINGS SCANNER FUNCTIONS SCANNING OVERVIEW SCANNING FROM THE MACHINE SCANNING FROM THE TWAIN COMPLIANT APPLICATIONS (PC scanning) 1 Place the original that you wish to scan on the document glass 3 Select "AL-XXXX 1.0(32-32)",and then click the "Selected" button 5 Click the "Preview" button 6 Specify the scanning area and set the scan preferences SCANNER FUNCTIONS AL-XXXX 1"Scanner Information" button 2Scan Methed menu Platform scanning 3"Image Type" menu PREVIEW SCREENAL-XXXX TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING Problem Cause and solution Page No The machine is not plugged into a power socket Page 1 Click the "Start" button and then click "Control Panel 2 Click "Performance and Maintenance", and then click "System 3 Click the "Hardware" tab and then click the "Driver Signature" button 3 Click the icon in the "Universal Serial Bus controllers 3 Click the icon beside "Other devices 4 According to "SOFTWARE INSTALLATION" (Page12), install software 2 Click "Add or Remove Programs 3 Select the driver from the list and uninstall the software 4 Restart your computer The machine is not correctly connected to your computer Copying Your machine is not selected correctly in the current applications for the print job The printed image is skew or it The document direction setting is not correct runs off the paper You did not correctly specify the margins for the application in use If scanning is disabled, shut down your computer, turn off the machine power switch, and unplug the machine power cord. Then, restart your computer, restore power to the machine, and try scanning again. If scanning is still disabled, check the following items MISFEED REMOVAL INDICATOR DISPLAY OF THE MACHINE STATUS AND SOLUTION ERROR CODE AND SOLUTION Main Code Sub Code ROUTINE MAINTENANCE REPLACING TONER CARTRIDGES REPLACING DRUM CARTRIDGES CLEANING THE DOCUMENT GLASS AND DOCUMENT COVER CARTRIDGE CLEANING MODE ABOUT SUPPLIES