TROUBLESHOOTING

4 When you confirm that the USB port has been enabled, please install the software according to "SOFTWARE INSTALLATION" (Page12).

The driver cannot be installed correctly with the Plug and Play window.

If you can not install the driver correctly with the Plug and Play window (for example, the Plug and Play window appears when the files for installing the driver are not copied), please uninstall undesired devices according to the following steps, and then install the driver according to "SOFTWARE INSTALLATION" (Page12).

1 Click the "Start" button, click "Control Panel", and then click "Performance and Maintenance".

In Windows 2000, click the "Start" button, select "Settings" and then click "Control Panel".

In Windows Vista, click the "Start" button and select "Control Panel" and then select "System and Maintenance".

In Windows 7, click the "Start" button and select "Control Panel" and then select "System and Safety".

2 Click "System", click the "Hardware" tab and then click the "Device Manager" button.

In Windows 2000, double click the "System" icon, click the "Hardware" tab and then click the "Device Manager" button.

In Windows Vista, click "Device Manager", if a message window appears asking for your confirmation, click "Continue".

In Windows 7, click the "Device Manager" button directly.

3 Click the icon beside "Other devices".

XXXX

If "SHARP AL-XXXX" appears, select and delete this item.

Note

If "Other devices" does not appear, close the

"Device Manager" Window.

4 According to "SOFTWARE INSTALLATION" (Page12), install software.

Uninstall software

To uninstall the software, follow the steps below.

1 Click the "Start" button and then click "Control Panel".

In Windows 2000, click the "Start" button, select "Settings" and then click "Control Panel".

In Windows Vista, click the "Start" button and then click "Control Panel".

2 Click "Add or Remove Programs".

In Windows 2000, double click the "Add/ Remove Programs" icon.

In Windows Vista, click "Uninstall Program".

3 Select the driver from the list and uninstall the software.

For more information, refer to the manual or the help file of your operating system.

4 Restart your computer.

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