TROUBLESHOOTING

 

 

Problem

Cause and solution

Page

 

 

 

 

 

 

 

 

Simultaneous use of two or more application software

 

Printing is slow.

programs.

Start printing after quitting all unused application software

 

 

 

 

 

 

 

programs.

 

 

 

 

 

 

 

 

 

The paper is loaded so that printing takes place on the

 

The printed image is light and

back side of the paper.

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Some paper types have a front and back side. If the paper is

uneven.

 

 

 

 

loaded so that printing takes place on the back side, toner will not

 

 

 

 

 

 

 

 

adhere well to the paper and a good image will not be obtained.

 

 

 

 

 

 

 

 

 

You are using paper that is outside the specified size and

 

 

 

 

weight range.

16

 

 

 

Use copy paper within the specified range.

 

 

 

 

 

 

 

 

 

Paper curled or damp.

 

 

 

 

Do not use curled or crimped paper. Replace with dry copy paper.

 

 

 

During periods when the machine is not used for a long time,

The printed image is dirty.

remove the paper from the tray and store it in a dark place in a

 

bag to prevent moisture absorption.

 

 

 

 

 

 

 

 

 

 

 

 

 

You did not set sufficient margins in the paper settings of

 

 

 

 

your application.

 

 

 

 

The top and bottom of the paper may be dirty if the margins are

 

 

 

set outside of the specified print quality area.

 

 

 

 

 

 

 

Set the margins in the software application within the specified

 

 

 

 

print quality area.

 

 

 

 

 

 

 

 

 

The paper loaded in the tray is not the same size as that

 

 

 

 

specified in the printer driver.

 

 

 

 

Check if the "Paper Size" options suit the size of the paper loaded

 

 

 

in the tray.

 

 

 

If the "Fit To Page" setting is activated, make sure that the paper

 

 

 

 

size selected from the drop-down list of the "Fit To Paper Size"

 

 

 

 

option is the same as the size of the loaded paper.

 

 

 

 

 

 

The printed image is skewed or it

The orientation of document setting is not correct.

Click the "Paper" tab in the printer driver setup screen, and verify

runs off the paper.

if the "Image Orientation" option is set to your requirements.

 

 

 

 

 

 

 

 

 

Paper is not loaded properly.

17

 

 

 

Make sure the paper is properly loaded.

 

 

 

 

 

 

 

 

 

 

 

 

You did not correctly specify the margins for the

 

 

 

 

application in use.

 

 

 

Check the layout of the document margins and the paper size

 

 

 

settings for the application you are using. Also check if the print

 

 

 

 

settings are specified correctly to suit the paper size.

 

 

 

 

 

 

Any one of the alarm indicators

See "INDICATORS AND DISPLAY MESSAGES" to check

 

the meaning of the alarm indicator and error message in

53

( ,

,

, ) is lit or blinking.

the display, and take appropriate action.

 

 

 

 

 

 

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Page 52
Image 52
Sharp AL-1644, AL-1633 operation manual Uneven, Printed image is dirty, Runs off the paper