TROUBLESHOOTING

Problem

 

 

 

 

Check

 

 

 

Solution or cause

 

 

 

 

 

 

 

 

Printing

 

stops

If too many pages collect on the output

 

 

 

tray, the tray full sensor activates and

Remove the paper from the output tray.

 

before

the

job

is

 

stops printing.

 

 

 

 

 

 

 

finished

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You have run out of paper.

 

 

Load paper. (Page 2-2)

 

 

 

 

 

 

 

 

 

 

 

Smudges on printed

Does a message appear indicating the

Please contact the your dealer as soon as

sheets

 

 

 

need for maintenance?

 

 

 

possible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

displayed

 

 

 

 

 

 

 

 

When loading paper, if you change the paper

 

 

 

 

 

 

 

 

size from an inch size to an AB size, or from an

paper size or paper

The correct paper size or paper type is

AB size to an inch size, or change the paper

type does not match

not set in the paper tray settings of the

type, be sure to set the new paper type as

the loaded

paper

custom settings.

 

 

 

 

 

 

 

 

explained in "Setting the paper type and paper

size or paper type.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

size" (see page 2-5).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When printing on a

 

 

 

 

 

 

 

 

When using a special size of paper, set the

special

size

of

The paper size setting is not set

correct paper size as explained in "Setting the

paper,

part

of

the

correctly in the paper tray settings of the

paper type and paper size" on page 2-5. If the

printed

image

is

custom settings.

 

 

 

 

paper size setting is not correct, part of the image

missing.

 

 

 

 

 

 

 

 

 

 

may be cut off or the image may not print.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is

paper

other

than

SHARP-

Use SHARP-recommended paper. (Page 2-16)

 

 

 

 

recommended paper being used?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Do not use curled or crimped paper. If you will

 

 

 

 

 

 

 

 

 

 

 

 

not use the paper for a long time, remove the

 

 

 

 

Paper curled or damp?

 

 

 

paper from the tray and store it in the wrapper in

 

 

 

 

 

 

 

 

 

 

 

 

a cool and dark location so that it will not absorb

 

 

 

 

 

 

 

 

 

 

 

 

moisture.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is

the paper

curled

and

does

it

Paper may be curled when output depending on

 

 

 

 

the paper type and quality.

 

 

 

 

 

frequently

misfeed

in

the finisher

or

 

 

 

 

 

In some cases turning the paper over in the tray

Paper

misfeeds

saddle stitch finisher?

 

 

 

 

 

 

will reduce misfeeding due to curling.

 

 

 

 

 

 

 

 

 

 

frequently.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove the paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from the

paper

 

 

 

 

Multiple

sheets

of

paper

fed

tray or the bypass

 

 

 

 

tray, fan the paper

 

 

 

 

simultaneously?

 

 

 

 

 

 

 

 

 

 

 

 

as shown

in the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

illustration,

and

 

 

 

 

 

 

 

 

 

 

 

 

then load it again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

paper

in

the tray

is not

stacked

Make sure that the paper in the paper tray is

 

 

 

 

stacked evenly. If the stack is not even, paper

 

 

 

 

evenly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

misfeeds will occur.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2-24

Page 52
Image 52
Sharp AR-M351U AR-M451U AR-M351N AR-M451N specifications Sharp, Use SHARP-recommended paper