Sharp MX-M363U, MX-M453U, MX-M503U

Troubleshooting

101

This sections contains answers to frequently asked question s and explains

how to remove paper misfeeds.

XFREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . 102

XREMOVING MISFEEDS. . . . . . . . . . . . . . . . . . . . . . . . . 106

Contents

Main MODEL: MX-M363U MX-M453U MX-M503U DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION MANUALS AND HOW TO USE THEM Printed manuals Quick Start Guide Software Setup Guide Safety Guide Operation Guide For detailed information CHECKING THE IP ADDRESS To check the IP address of the machine, print out the printer test page in th e system settings. 2 (1) Touch the [List Print (User)] key. (2) Touch the [Printer Test Page] key. (3) Change the page with the key and touch the [NIC Page] key. ACCESSING THE WEB SERVER IN THE MACHINE Opening the Web pages Access the Web server in the machine to open the Web pages. 4 TABLE OF CONTENTS Printing Before using the machine Copying 5 Faxing Scanning Page Before using the machine PART NAMES AND FUNCTIONS (1) (2) (3) (4) (10)(5) (8)(6) (7) (9) (11) (12) (14) (15) (16) (17) (18)(13) OPERATION PANEL Touch panel [SYSTEM SETTINGS] key [JOB STATUS] key Print mode indicators Main power indicator [CLEAR ALL] key Numeric keys [START] key [POWER] key USING THE TOUCH PANEL Using general keys USER AUTHENTICATION User authentication methods Logging out PLACING ORIGINALS Using the automatic document feeder Using the document glass CHANGING PAPER IN A TRAY Names of the trays Print side face up or face down Loading paper in a tray 17 Changing the tray settings When you change the paper in a tray, the tray settings in the system setting s must also be changed. 2 touch panel. Some of the settings only appear when you have administrator rights. Loading paper in other trays Bypass tray Example: Loading an envelope Large capacity tray The paper size of tray 5 can only be changed by a service technician. Page Copying BASE SCREEN OF COPY MODE (6) (10) (7) (1) (2) (3) MAKING COPIES A4 A3 1-sided original This is the most basic procedure for making copies. 2-SIDED COPYING (Automatic Document Feeder) Cancel copying A4 1-sided original (1) Touch the [2-Sided Copy] key. COPYING ON SPECIAL PAPER (Bypass Copy) 8 x11 (4) Touch the [Heavy Paper] key. When using the document glass, place the 2 Selecting a tray 26 Select settings in the touch panel. (Continued) (B) (A) SELECTING THE EXPOSURE AND IMAGE TYPE Light original When using the document glass, place the 2 3 FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) (6) (3) A4R A3 ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) Ratio-specified copy When using the document glass, place the 2 (1) Touch the [Copy Ratio] key. INTERRUPTING A COPY RUN (Interrupt Copy) 1 machine is printing. 3 STORING COPY OPERATIONS (Job Programs) Using a job program Storing a job program (1) Touch the [Store/Delete] tab. (2) Touch the key in which you want to store a job program. Touch any key that is not highlighted. Keys that have a job program stored are highlighted. Deleting a job program 32 2 program. (1) Touch the [Store/Delete] tab. (2) Touch the key of the job program that you wish to delete. SPECIAL MODES Special modes When using the document glass, place the A4R B4 (2) Touch the [Margin Shift] key. Shifting the left margin by 15 mm will be explained as an example. (3) Select 15 mm for the front side and 15 mm for the reverse side using the keys. CONVENIENT COPY FUNCTIONS Adding margins (Margin Shift) Erasing peripheral shadows (Erase) Using a different paper type for covers (Covers/Inserts) Adding inserts when copying on transparency film (Transparency Inserts) Copying multiple pages onto one sheet of paper (Multi Shot) Copying a pamphlet (Book Copy) Copying captions onto tab paper (Tab Copy) Copying both sides of a card onto one sheet of paper (Card Shot) Printing the date or a stamp on copies (Stamp) Repeating photos on a copy (Photo Repeat) Creating a large poster (Multi-Page Enlargement) Inverting the image (Mirror Image) CONFIDENTIAL 5 1 set 4 sets 4 sheets 4 sheets 4 sheets Printing 42 PRINTING Windows 1 application. (1) Open the [File] menu. (2) Select [Print]. Page 44 Using printer driver help 1 window. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. 2 Setting the paper size Macintosh 1 TextEdit. 2 Printing a file 1 (1) Open the [File] menu. (2) Select [Print]. 2 [Print] button. CANCELLING PRINTING (AT THE MACHINE) Delete the job? Computer01 No Yes You can cancel a print job if you cancel before printing actually be gins. SELECTING PRINT SETTINGS Windows Select print settings. Macintosh Select print settings. CONVENIENT PRINTER FUNCTIONS Printing on both sides of the paper (2-sided printing) Stapling printed pages (Staple) Fitting the print image to the paper (Fit To Paper Size) Printing multiple images on one page (N-Up Printing) Punching holes in output (Punch) Page Faxing BASE SCREEN OF FAX MODE (6) (7) (8) (13)(12) (1) (2) (3) (4) (5) (9) (10) (11) SENDING A FAX 1 3 fax machine and press the [START] IMAGE SEND CHANGING THE SIZE OF A FAX Cancel scanningCorrect a mistake A4R When using the document glass, place the 2 CHANGING THE EXPOSURE Cancel scanningCorrect a mistake When using the document glass, place the Select the exposure in the touch panel. (2) Touch the [Exposure] key. (3) Touch the [Manual] key. (4) Darken light colours with the CHANGING THE RESOLUTION Select the resolution in the touch panel. (2) Touch the [Resolution] key. (3) Touch the [Fine] key. (4) Touch the [Half Tone] key. fax machine and press the [START] STORING A FAX NUMBER A Corp. (3) Touch the [Individual] key. Storing an individual key 2 Store the fax number in the touch panel. (Continued) Correct a mistake (4) Touch the [Name] key. (9) Touch the [Exit] key. A software keyboard appears. Enter the name of the destination. FORWARDING RECEIVED FAXES (Fax Data Forward) (3) Touch the [Yes] key. 2 (1) Touch the [Fax Data Receive/Forward] key. (2) Touch the [Fax Data Forward] key. Transfer the received data to another device? CONVENIENT DIALLING METHODS One-touch keys Resending (2) Touch the key of the desired destination. (1) Touch the [Resend] key. Speed dialling Dialling using the speaker (1) Touch the key. (2) Enter the 4-digit* search number with the numeric keys. *3-digit when a hard drive is not installed. SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast Transmission) Original Broadcast (4) Touch the [Address Review] key. When using the document glass, place the 2 Page SPECIAL FAX MODES Special modes When using the document glass, place the (2) Touch the [Erase] key. The erase settings will be configured to erase a width of 15 mm around the edges of the original. (3) Set the erasure width to15 mm with the keys. CONVENIENT FAX FUNCTIONS Erasing peripheral shadows (Erase) Sending the front and reverse sides of a card as a single page (Card Shot) Sending a large number of pages as a single transmission job (Job Build) Sending a fax directly from a computer (PC-Fax) Page Scanning NETWORK SCANNER FUNCTION Data entry mode Scan to E-mail Scan modes USB memory mode BASE SCREEN OF SCAN MODE (4) (5) (9) (7) (1) (2) (3) (8) SCANNING AN ORIGINAL Scanned image 1 The base screen of scan mode appears. When using the document glass, place the CHANGING THE EXPOSURE AND ORIGINAL IMAGE TYPE 1 3 5 the [START] key. When using the document glass, place the (2) Touch the [Exposure] key. (3) Read the displayed message and CHANGING THE RESOLUTION the [START] key. When using the document glass, place the (2) Touch the [Resolution] key. (3) Touch the [300X300dpi] key. 3 CHANGING THE FILE FORMAT When using the document glass, place the 2 (2) Touch the [File Format] key. (3) Read the displayed message and (4) Touch the [TIFF] key. (5) Touch the [MMR(G4)] key. STORING A DESTINATION Storing an individual key 2 in the touch panel. (1) Touch the [Address Control] key. (2) Touch the [Direct Address / Program] key. (10) (9) Touch the [Address] key. (10) Touch the [Exit] key. A text entry screen appears. Enter the E-mail address that you want to store. CONVENIENT TRANSMISSION METHODS (2) One-touch key A destination stored in a one-touch key can be retrieved by a simpl e touch of the key. Resending Search number sending (1) (2) (1) Touch the key. (2) Enter the 4-digit* search number with the numeric keys. SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS (Broadcast Transmission) (6) 3 When using the document glass, place the DDD DDD yyy@xx.xxx.com SPECIAL SCAN MODES 84 (4)(3) [START] key. When using the document glass, place the (2) Touch the [Erase] key. CONVENIENT SCANNER FUNCTIONS Scanning many originals at once (Job Build) Sending two pages as a single page (2in1) Document filing DOCUMENT FILING Scan to HDDFileQuick File Uses of the document filing function Files that you want to store for later use Store quickly and easily Store and manage The document filing function is convenient in these situations Document filing is convenient In this situation... Document filing is convenient In this situation... QUICKLY SAVING A JOB (Quick File) A3 When using the document glass, place the Select settings in the same way as when making a regular copy. (1) Touch the [Quick File] key. (2) Touch the [OK] key. APPENDING INFORMATION WHEN STORING A FILE (File) A3 (6) Touch the [Stored to:] key. When using the document glass, place the Select settings in the same way as when making a regular copy. Select settings in the touch panel. (Continued) (7) Touch the [User 1] key. (9) Touch the [OK] key. The file is stored on the hard drive at the same time as the copy is made. 93 SAVING A DOCUMENT ONLY (Scan to HDD) 1 The base screen of document filing mode appears. When using the document glass, place the 3 PRINTING A SAVED FILE 1 2 print it. (1) Touch the [File Folder] key. (2) Touch the key of the file that you wish to call up. (3) Touch the [Print] key. Page SYSTEM SETTINGS Displaying the system settings screen What you can do in the system settings System settings (administrator) SYSTEM SETTINGS MENU Page Page Page FREQUENTLY ASKED QUESTIONS Making a copy of a non-standard size original 3 Place paper in the bypass tray. X Y 200 150 Printing on an envelopes 1 Place paper in the bypass tray. (5) Click on the [OK] button. 2 Tray Settings. (1) (2) (3) (4) Changing the paper size used for a print job 1 Check details on the job. 2 Change the paper size used for the job. Adjusting the volume of the ringer Checking the machine's communication record REMOVING MISFEEDS (D) (A) (C) (B) Please note Warning Illustrations and the operation panel and touch panel shown in this manual