ERROR MESSAGES

ERROR MESSAGE

CAUSE

ACTION

 

 

 

INK EMPTY

One or more of the ink cartridges are

Replace the ink cartridges. See page 15-16.

 

empty. The fax machine will stop all print

 

 

 

operations (such as printing copies, faxes

 

 

 

and jobs from the PC). While memory is

 

 

 

available, black and white faxes will be

 

 

 

received into memory. If a sending

 

 

 

machine has a color fax, the fax machine’s

 

 

 

“handshake” will request that the fax be

 

 

 

sent as black and white; if the sending

 

 

 

machine has the feature to convert it, the

 

 

 

color fax will be received into memory as a

 

 

 

black and white fax. fax machines

 

 

 

connected with a USB cable will be able to

 

 

 

perform scan operations; fax machines

 

 

 

connected with a parallel cable, will not

 

 

 

scan.

 

 

 

To preserve good quality, the fax machine

 

 

 

periodically cleans the print head. Also,

 

 

 

you can press Ink to start the cleaning when

 

 

 

needed. This cleaning process uses up ink

 

 

 

and can cause the ink to run out.

 

 

 

 

 

INK EMPTY

Fax machine can not print fax messages

Replace the empty ink cartridges.

&

because one or more of the ink cartridges

See page 15-16.

 

FAX IN MEMORY

are empty.

 

 

 

 

 

LOW

The print head detects low temperature.

Use the fax machine in a warm room or

TEMPERATURE

 

raise the temperature.

 

 

 

MACHINE ERROR

Fax machine has a mechanical problem.

Call Brother Customer Service.

XX

 

In USA:

1-800-284-4329

 

 

In Canada:

1-800-853-6660

 

 

In Montreal:

1-514-685-6464

 

 

 

NEAR EMPTY

One or more of the ink cartridges are

Order a new ink cartridge. See page ii.

 

running out of ink. The fax machine will

 

 

 

stop receiving color faxes. The fax

 

 

 

machine’s “handshake” will request that it

 

 

 

be sent in black and white; if the sending

 

 

 

machine has the feature to convert it, the

 

 

 

color fax will be received into memory as a

 

 

 

black and white fax.

 

 

 

 

 

NO RESPONSE/

The number you dialed does not answer or

Verify the number and try again.

BUSY

is busy.

 

 

 

 

 

NOT REGISTERED

You tried to access a Speed Dial number

Set up the Speed Dial number.

 

that is not programmed.

See page 8-1.

 

 

 

 

 

OUT OF MEMORY

The data is too large for the fax machine’s

See page 12-2.

 

 

memory.

 

 

 

 

 

 

PAPER JAM

The paper is jammed in the fax machine.

See page 15-4.

 

 

 

 

 

15 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E