Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country.

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve a difficulty with your fax machine using this manual, call our fax-back system and follow the voice prompts to receive faxed instructions about using the system and an index of fax-back subjects.

In USA:

1-800-521-2846

In Canada:

1-800-681-9838

 

1-514-685-5381 In Montreal

(For USA only) The Brother fax-back system number has been preprogrammed on One Touch key 1.

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product. Visit us at:

http://solutions.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice) 1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-800-853-6660 (voice) 1-514-685-4898 (fax)

1-514-685-6464 (voice) In Montreal

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-800-853-6660.

B R O T H E R N U M B E R S

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