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Siemens HD2525U Before Calling Service, Troubleshooting Charts, The Cooktop, Cooktop Problem

Models: HD2528U HD2525U

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Service

Before Calling Service

Use these suggestions before calling for service to avoid service charges

Troubleshooting Charts

The Cooktop

Table 11: Cooktop Troubleshooting Chart

Cooktop Problem	Possible Causes and Suggested Solutions

Cooking results are not what	• The cooktop is not level. Adjust leveling legs on bottom of range.
was expected.	• Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”
	on page 28.

Water takes too long to boil	• Time to boil can vary greatly depending on environmental conditions. See “Boiling
	Water” on page 28 for tips to decrease time to boil.

Burners click continuously	• Knob(s) are in the “light” position. Turn knobs to the ”OFF” position or to desired
	flame setting.

Surface burners do not light	• Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas
	supply to the house is not shut off.
	• Unit is not hooked up to the gas supply. Call gas company.
	• Plug is not completely inserted into outlet or the house wiring is incorrect. Check
	the power supply, verify that the unit is grounded with the correct polarity, make
	sure the unit is plugged in.
	• Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/
	or replace fuse.
	• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
	Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
	burner ports.
	• Misaligned burner cap. Verify that burner caps are properly positioned over burn-
	ers.
	• Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry
	before using. Check for burned-on food or grease. See cleaning recommendations.
	Burner will not light if ignitor is wet, damaged or dirty.

Uneven or too high flame;	• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
burner is hard to light	Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
	burner ports.
	• Misaligned burner cap. Verify that burner caps are properly positioned over burn-
	ers.
	• Burner cap is wet. Turn off burner and allow to cool. Dry burner cap and base thor-
	oughly.

Uneven flame - LP gas users	• Call service.

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Siemens HD2525U, HD2528U manual Before Calling Service, Troubleshooting Charts, The Cooktop, Cooktop Problem

Contents

Models HD2525U, HD2528U Please read instructions before usingSiemens Dual-Fuel Range with threeD Surround Convection Use and Care ManualCleaning and Maintenance Table of Contents866-44SIEMENS SafetyHow This Manual Is Organized About This ManualFire Safety SafetyImportant Safety Instructions Important Safety Instructionsb NEVER PICK UP A FLAMING PAN - You may be burned Safety2 The fire is small and contained in the area where it started TO REDUCE THE RISK OF A RANGE TOP GREASE FIREInstallation and service must be performed by a qualified installer Gas Safetyexactly, a fire or explosion may result causing property damage Do not touch any electrical switchCleaning Safety IMPORTANT SAFETY NOTICEChild Safety Proper Installation and Maintenance Cookware Safety3 DO NOT warm food for longer than one hour Food SafetySafety To maintain food safety, follow these guidelinesBurner Caps Parts and AccessoriesGetting Started Sealed Gas BurnersBurner Grates High Power BurnerLeft Side Burner Grate Right Side Burner GratePan Stops Inserting Racks Into OvenRemoving Flat Racks From Oven Back of RackClosed Position Disassembly for cleaningReassembly CleaningAutomatic Shutoff Self CleaningOven Bottom Combustion Vents Slide-in models only Oven VentConvection Fan Indicators and Other FeaturesOven Control Panel Control PanelThe Clock Setting the ClockChange the Beep Volume To access the SELECT FUNCTION menuLock / Unlock the Oven Control Panel Change the Temperature Scale Turn Clock Display ON or OFFAccess Demo Mode Change the Display Lan- guage Change the Oven Temperature OffsetSetting the Sabbath Feature for both the Warming Drawer and the Oven Reset the Factory Set- tings Set the Sabbath FeatureAbout the Sabbath Feature Setting the Sabbath Feature for the Oven Only0.0 Turn Automatic Convec- tion Conversion ON or OFF Before Using the Appliance for the First TimeSetting the Sabbath Feature for the Warming Drawer Only Change the Time FormatOperation - Cooktop Setting the Burner Heat LevelLighting the Burner during a Power Failure Setting the Flame SizeTurn knob clockwise to the OFF position Turning the Burner offAutomatic Convection Conversion models with convection bake Setting the Cooking Mode and TemperatureOperation - Oven 6 35 PMHRMIN Set TIMER Using the TimerUsing Timed or Delayed Cook TIMER350 F Using the Probe some modelsDelaying the Start of a Timed Mode Setting the Sabbath FeatureChanging the Probe Temperature Setting the ProbeChanging the Oven Temperature When Using the ProbeWarming Drawer Specifi- cations Warming Drawer Settings The warming drawer hasOperation - Warming Drawer some models About the Warming DrawerPreheating When Only Using the Warming DrawerWhen Also Using The Oven When Using the Warming Drawer and the OvenWarming Empty Serving Bowls and Plates Crisping Stale ItemsGetting the Most Out of Your Appliance Recommended SettingsHeat Settings Cookware CharacteristicsMatch Pan Diameter to Flame Size Pan PlacementGetting the Most Out of Your Oven Oven Cooking GuideInserting the Probe Baking PansPreheating the Oven The Probe some modelsBake, Proof and Warm Convection Bake Oven Cooking ModesRack For Best ResultsBroil FoodFor Best Results Convection Broil some modelsFor Best Results For Best ResultsFor Best Results DehydrateGeneral Tips Getting the Most Out of Your Warming DrawerUncovered TemperatureFood CoveredCleaning Guidelines Cleaning and MaintenanceCleaning - Cooktop Daily CleaningCooktop Part/Material Burner Cap and exterior finControl Knobs / Plastic Exterior Finish / StainlessPart Cleaning - OvenCleaning the Control Knobs Avoid these cleanersFigure 16 Cleaning Guidelines Self Cleaning the OvenPreparing the Oven for Self Clean Setting the Self-Clean Mode Delaying the Start of the Self-Clean SELF CLEANDelayed CLEAN SELF CLEAN ENDOven Maintenance Cleaning - Warming DrawersMaintenance Cooktop MaintenanceFigure 17 Hinge Positions Replacing the Oven DoorReplacing an Oven Light Cooktop Problem ServiceBefore Calling Service Troubleshooting ChartsPossible Causes and Oven ProblemSuggested Solutions The OvenData Plate How to Obtain Service or PartsStatement of Limited Warranty Standard Limited WarrantyOther Conditions of the Limited War- ranties How to Obtain Warranty Service