| Service | |
Table 12: Oven Troubleshooting Chart |
| |
Oven Problem | Possible Causes and | |
Suggested Solutions | ||
| ||
“F” and a number appears in display and | This is a fault code. Press OFF to clear the display and stop beeping. | |
control beeps | Reset oven if necessary. If fault code remains and beep continues, record | |
| fault code, cancel oven and call authorized service technician. | |
With a new range there is a strong odor | This is normal with a new range and will disappear after a few uses. Oper- | |
when oven is turned on | ating the | |
Control does not react when the pad is | Be sure that pad is clean. Touch the center of the touchpad. Use the flat | |
touched | part of your finger. | |
Fan is running during modes that don’t | On some models, the convection fan will run while the oven is preheating | |
use convection | for the bake mode. This is normal. | |
| ||
| mode. | |
Warm air or steam escapes from oven | It is normal to see or feel steam or warm air escaping from the oven vent. | |
vent | Do not block the vent. |
How to Obtain Service or Parts
Product Data Plate
To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product data plate when calling.
The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. It is located on the frame near the drawer. Open the drawer to view it.
Data Plate
Figure 18: Data Plate
Statement of Limited Warranty
Standard Limited Warranty
The warranties provided by BSH Home Appliances Corp. in this Statement of Limited Warranty apply only to the BSH Dual Fuel Freestanding Range ("Range") sold to you, the first using purchaser, provided that the Range was purchased (1) for your use and not for resale and (2) in the United States or Canada and is located in the country of purchase. As used in this Statement of Limited Warranty, the term "Date of Installation" shall refer to the earlier of the date the Range is installed or ten (10) business days after the date the Range is sold to the first using purchaser, the warranties stated herein apply only to the first using purchaser and are not transferable.
BSH warrants that its Range is free from defects in materials and workmanship for a period of twelve (12) months from the date of installation. During the war- ranty period, BSH or its authorized service center will repair or replace, at its sole option, any Range that proves to have been defective under conditions of normal use without charge. All removed parts and components shall become the property of BSH, at BSH's option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts.
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