SMS (Text Messages)

Self-help with error messages

Error Message

Possible Cause

Remedy

 

 

 

You cannot send messages.

You have not requested the

Ask for this service to be

 

CLIP service (Calling Line

enabled.

 

Identification Presentation).

 

 

Message transfer was inter-

Re-send the message.

 

rupted (e.g. by a call).

 

 

No number or an invalid

Enter the telephone number.

 

number is entered for the SMS

 

 

centre activated as the send

 

 

centre.

 

You receive a message whose

Your phone's memory is full.

Delete some old messages

text is incomplete.

The provider has not yet sent

(page 45).

 

the rest of the message.

 

You have stopped receiving

You have changed the ID of

Tell your SMS contacts your

messages.

your mailbox.

new ID or undo the change

 

 

(page 50).

You receive no messages.

You have not activated your

Activate your mailbox

 

mailbox.

(page 50).

The message is played back.

The "display call number" serv-

Ask your network provider to

 

ice is not activated.

activate this service (there is a

 

 

charge for this).

 

Your terminal is stored in the

Register the terminal (again)

 

database of your SMS provider

for SMS reception.

 

as having no fixed network

 

 

SMS functionality, i.e. you are

 

 

no longer registered in it.

 

Messages are only received

If your SMS network provider's

Register the terminal (again)

during the day.

database does not yet know

for SMS reception to get it re-

 

that your terminal supports

assigned in the database.

 

fixed network SMS functional-

 

 

ity, then it will only attempt to

 

 

deliver messages during the

 

 

day.

 

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