APPENDIX A

TROUBLESHOOTING

Diagnosing Switch Indicators

 

 

Troubleshooting Chart

 

 

Symptom

Action

 

 

 

PWR LED is Off

Internal power supply has failed or is disconnected.

 

Check connections between the switch, the power

 

 

cord, and the wall outlet.

 

Contact SMC Technical Support.

 

 

 

Link LED is Off

Verify that the switch and attached device are

 

 

powered on.

 

Be sure the cable is plugged into both the switch and

 

 

corresponding device.

 

If the switch is installed in a rack, check the

 

 

connections to the punch-down block and patch

 

 

panel.

 

Verify that the proper cable type is used and its length

 

 

does not exceed specified limits.

 

Check the adapter on the attached device and cable

 

 

connections for possible defects. Replace the

 

 

defective adapter or cable if necessary.

 

 

 

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SMC Networks SMC6724L3 INT manual Appendix a Troubleshooting, Diagnosing Switch Indicators