Troubleshooting 115 | Sony 1264-0770, 1264-0776, 1264-0774 manual

Status and notification icons overview	110
Status icons	110
Notification icons	110
Application overview	112
User support	114
Troubleshooting	115
My phone is not working as expected	115
Resetting the phone	115
I cannot charge the phone	115
No battery charging icon appears when phone starts charging....	115
The battery performance is low	115
The device does not recognise my wired headset	115
I cannot transfer content between my phone and the computer,
when using a USB cable	116
I cannot use Internet-based services	116
Error messages	116
Recycling your phone	117
Legal information	118
Index	119

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Sony 1264-0770, 1264-0776, 1264-0774 manual Troubleshooting 115, Status icons 110 Notification icons

Contents

User guide Contents Wi-Fi Calendar Alarm clockNeoReader application menu overview Copying media files to your memory card Working with albums Working with photos in Gallery Using the music playerUsing TrackID technology results Status icons 110 Notification icons Troubleshooting 115 Important information Applications Android what and why? To remove the battery cover AssemblyTo remove the battery Getting started To remove the SIM card To remove the memory cardTo insert the SIM card Screen lock Setup guideTurning the phone on and off Google account Accounts and servicesMicrosoft Exchange ActiveSync account Facebook account Phone overview Getting to know your phone Charging the battery Using the keysBattery Improving battery performance Battery LED statusTo check the battery level To charge the phone To access the battery usage menu Using the touchscreenTo add the Data traffic widget to your Home screen To open or highlight an item Scrolling ZoomingTo zoom To zoom with two fingers Sensors Home screenTo flick To go to the Home screen Timescape Friends widget WidgetsTimescape Share widget Rearranging your Home screen Application screen Accessing and using applicationsChanging the background of your Home screen Application menu Opening and closing applicationsRecently used applications window Rearranging your Application screen Status and notifications To open the Notification panel Checking notifications and ongoing activities Using the on-screen keyboard Phone settings menuTyping text On-screen keyboard To use the on-screen keyboard in landscape orientation To enter text using the on-screen keyboardTo shift between upper-case and lower-case letters To enter common punctuation marks To change the Gesture input settings Using the Gesture input function to write wordsTo enter text using the Gesture input function Application bar To switch between the on-screen keyboard and the Phonepad Using the PhonepadTo enter text using the Phonepad To enter numbers using the Phonepad Text input settings Keyboard and Phonepad settingsAdjusting the volume Customising your phone Time and date Ringtone settings Phone language Screen settingsAirplane mode Formatting the memory card MemoryMemory card Internet and messaging settings Using a headset with your phoneTo download Internet and messaging settings To view the current Access Point Name APN Controlling data usage Data roaming Network settingsTurning off data traffic To activate automatic network selection To select another network manually Call handling CallingEmergency calls Recent calls Voicemail Conference calls Multiple calls Barring calls Call settingsRejecting a call with a message Forwarding calls To access the list of accepted call recipients To enable or disable fixed diallingFixed Dialling Numbers To show or hide your phone number Using the PC Companion program to transfer contacts Transferring contacts using a PCContacts Transferring contacts to your new phone To receive contacts sent using a messaging service To receive contact data sent using Bluetooth technologyTo import contacts from a SIM card To import contacts from a memory card Managing your contacts Contacts screen overviewTo view your contacts To add a contact Groups Avoiding duplicate entries in the Contacts application Sharing your contacts Communicating with your contactsBacking up contacts Favourites To export contacts to a SIM card To export all contacts to a memory card Messaging Using text and multimedia messaging Text and multimedia message options To create and send an email message Using emailTo set up an email account in your phone To read your email messages To receive email messagesTo view an email message attachment To save a senders email address to your contacts To delete an email message To forward an email messageTo search for emails To mark a read email as unread Using email accounts To open the Gmail application Gmail and other Google servicesTo set up a Google account in your phone To reply to an instant message with Talk Google TalkTo start Google Talk Downloading from Google Play Getting started with Google PlayClearing your application data Before you download applications To delete an installed application Installing applications not from Google PlayPermissions To clear all cache for an application Before you download content PlayNow serviceDownloading from the PlayNow service To start PlayNow Calendar Alarm clockGetting organised To deactivate an alarm To edit an existing alarmTo activate an existing alarm To delete an alarm To snooze an alarm when it sounds To activate the vibrate function for an alarmTo set alarms to sound when the phone is in silent mode NeoReader application menu overview Scanning with the NeoReader applicationTo start the NeoReader application To scan a barcode Synchronising with Google Synchronising data on your phoneTo synchronise manually with your Google account To synchronise your browser with Google Chrome Synchronising your corporate email, calendar and contacts To edit the setup of corporate email, calendar and contactsSynchronising with Facebook inside your Xperia phone To set a synchronisation interval for a corporate account To set up a Facebook inside Xperia account on your phone Synchronising using SyncMLTo set up a SyncML account in your phone To remove a Facebook inside Xperia account from your phone To remove a SyncML account from your phone To set a synchronisation interval Before using Wi-Fi Connecting to wireless networksWi-Fi Wi-Fi network status Advanced Wi-Fi settingsWi-Fi sleep policy Sharing your phone’s mobile data connection To rename or secure your portable hotspot To share your phone’s data connection using a USB cable Browsing the web Web browserNavigating web pages Search and address bar Managing bookmarks To open a bookmark To bookmark a webTo edit a bookmark To add a bookmarked web page to your Home screen Multiple windows Managing text and images Auto-fitting web pages Browser settingsDownloading from the web To enable plug-ins on demand Plug-in settingsAuto-filling text To create text for auto-filling To play audio content Using the music playerMusic Copying media files to your memory card To change tracks To adjust the audio volumeTo fast forward and rewind music To improve the sound with the equalizer Playing music in random order Discovering related audio contentMusic player widget Playlists To delete a playlist Using TrackID technology results Identifying music using TrackID technology To delete a track from the track history FM radio overview Using the FM radioMoving between radio channels To start the FM radio Switching between the speaker and the handsfree Using your favourite radio channelsIdentifying radio tracks using TrackID Making a new search for radio channels Camera controls overview Taking photos and recording videosTo open the camera To take a photo by tapping the on-screen button Adding the geographical position to your photos Using still camera settingsStill camera settings overview Scenes Exposure value Self-timerMetering White balance Using the video camera Tips on using the cameraCapturing method To record a video by tapping the screen Video camera settings overview Scenes Using video camera settings Select the method you use to record a video Shutter sound Microphone Working with albums Viewing photos and videos in GalleryTo open Gallery and view your albums To open an album in Gallery To view photos and videos in Gallery Working with batches of content in GalleryTo view photos from online services in Gallery Working with photos in Gallery Working with videos Viewing your photos on a map To pause a video To adjust the volume of a videoTo fast forward and rewind a video To share a video Pairing with another Bluetooth device Bluetooth wireless technologyNaming your phone To give your phone a name To pair your phone with another Bluetooth device Sending and receiving items using Bluetooth technologyTo connect your phone to another Bluetooth device To unpair a Bluetooth device To view files you have received using Bluetooth To receive items using Bluetooth Transferring files using Media transfer mode via Wi-Fi Connecting your phone to a computerTransferring and handling content using a USB cable To remove a pairing with another device To connect paired devices wirelessly in Media transfer modePC Companion Media Go 100 To transfer content using the Media Go application Using GPS Using location services to find your positionGoogle Maps Getting the best performance Viewing your friends’ locations with Google Latitude Using Google Maps to get directionsUsing the Navigation application SIM card protection Locking and protecting your phoneImei number Setting a screen lock 105 To create a screen lock passwordTo disable the screen unlock password Updating your phone Updating your phone wirelesslyUpdating your phone using a USB cable connection To update your phone using an Apple Mac computer To download software updates using a USB cable connectionTo download the PC Companion application from your phone 107 108 Phone settings overview 109 Status icons Status and notification icons overviewNotification icons 110 111 112 Application overview 113 114 To access the Help applicationUser support Troubleshooting No network coverage Error messagesEmergency calls only SIM card locked 117 Recycling your phone 118 Legal informationSony ST21i/ST21a 119 Index MMS 120 SOS See emergency numbers 121 122